Summary
Overview
Work History
Education
Skills
Timeline
Generic

Lakira Howard

Robinsonville,TN

Summary

Motivated employee learns quickly in fast-paced, high-volume environments. Consistently adheres to safety standards. Maintains open availability and flexibility to work various shifts. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

5
5
years of professional experience

Work History

Call Center Customer Service Representative

Horseshoe Casino
Robinsonville , MS
01.2021 - 07.2023
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Documented and detailed calls and complaints using call center's CRM database.
  • Adhered to company policies and scripts to consistently achieve call-time and quality standards.
  • Resolved concerns with products or services to help with retention and drive sales.

Machine Operator

Schultz Xtrude Products
Robinsonville , MS
08.2018 - 12.2020
  • Maintained equipment performance by lubricating and cleaning components.
  • Kept detailed production records and identified hold-ups.
  • Operated machining equipment safely with team of operators.
  • Updated daily production logs and informed management of production incidents or non-conformance issues.

Education

GED or Equivalent -

Coahoma Community College
Clarksdale, MS
08.2021

Skills

  • ISO 9001:2015
  • Rig-Up Procedures
  • CNC Machines
  • Loading and Unloading Protocols

Timeline

Call Center Customer Service Representative

Horseshoe Casino
01.2021 - 07.2023

Machine Operator

Schultz Xtrude Products
08.2018 - 12.2020

GED or Equivalent -

Coahoma Community College
Lakira Howard