Lakisha Clipper
Lancaster ,US
Summary
Empathetic Care Worker with sensitive and compassionate approach to cultivating trusting, stimulating and varied lifestyle for residents. Offers enhanced care with flexible learning approach for patients. Experience in in-home settings providing guidance and encouragement to patients through physical and emotional support. Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Overview
2026
2026
years of professional experience
Work History
Caregiver
IHSS
01 2024 - Current
- Provide quality care companionship and services to those in need.
- Assists with activities of daily living including bathing, dressing, toileting, and feeding etc.
- Show empathy, patience, kindness and respect.
Customer Service Representative
Google
04 2019 - 10 2023
- Ensured customer satisfaction and provided professional customer support.
- Utilized appropriate KB's to resolve customer issues.
- Followed communication procedures . guidelines, and policies.
- Resolved product or service problems by clarifying the customers complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
- Effectively multi-tasked, prioritized, and managed time properly while maintaining organizational skills.
Life Insurance Agent
American Income Life
10 2015 - 10 2019
- Provided service to clients' changing insurance needs by selling life insurance as an independent contractor.
- Determined clients' particular needs and financial situations by scheduling fact-finding appointments and determining the extent of present coverage and investments.
- Enhanced insurance agency reputation by accepting ownership for accomplishing new and different requests and explored oppotunities to add value to the job.
- Provided continuing service by providing direct deposit forms, processing changes in beneficiary, and analyzing policy loan applications.
Education
BS - Criminal Justice
Grambling State University
05.1996
Skills
- Proficient in engaging with seniors and children
- Supervising
- Experienced with Microsoft applications
- Skilled at prioritizing
- concurrent responsibilities
- Valid Driver's license
- Effective communication
- Customer Service
- Detail Oriented
- Sales experience
- Cultural sensitivity
- Flexible schedule
- Verbal and written communication skills
- Patient management
Timeline
Caregiver
IHSS
01 2024 - Current
Customer Service Representative
Google
04 2019 - 10 2023
Life Insurance Agent
American Income Life
10 2015 - 10 2019
BS - Criminal Justice
Grambling State University
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