Summary
Overview
Work History
Education
Skills
Timeline
Generic

Lakisha Parks

Killeen,TX

Summary

Dedicated Housing Manager with expertise in housing assignment management, property inspections, and customer relationship management. Proven ability to coordinate repairs and ensure compliance with housing standards. Results-oriented professional specializing in compliance enforcement and maintenance coordination. Experienced in training employees and fostering community engagement, contributing to a supportive living environment for military personnel and their families. Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals. Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes.

Overview

19
19
years of professional experience

Work History

Housing Manager

US Army
Ft Hood, Tx
05.2025 - Current
  • Managed housing assignments for military personnel and their families.
  • Oversaw maintenance requests and coordinated repairs for residential units.
  • Conducted inspections to ensure compliance with housing standards and regulations.
  • Trained new employees on housing management procedures and systems.

Motor Transport Operator

US Army
Fort Hood, Texas
09.2006 - Current
  • Operated military vehicles to transport personnel and equipment safely.
  • Conducted routine inspections to ensure vehicle readiness and compliance with safety standards.
  • Coordinated logistics for mission support through efficient transportation planning.
  • Collaborated with team members to optimize transportation routes and schedules.
  • Provided excellent customer service at all times while interacting with customers in person or over the phone.

Residential Manager

US Army
FT Hood, TX
06.2023 - 06.2025
  • Managed residential facilities for service members and their families.
  • Facilitated community events to promote resident engagement and cohesion.
  • Collaborated with military personnel to address housing concerns effectively.
  • Organized events such as community meetings or social activities to foster strong relationships among residents.
  • Resolved conflicts between tenants in an effective manner through active listening techniques.
  • Established a customer service program to ensure tenants receive prompt response to requests and complaints.

Education

Associate of Applied Science -

UW-Parkside
Kenosha, WI
06-2005

Skills

  • Housing assignment management
  • Property inspections
  • Maintenance coordination
  • Compliance enforcement
  • Employee training
  • Customer relationship management

Timeline

Housing Manager

US Army
05.2025 - Current

Residential Manager

US Army
06.2023 - 06.2025

Motor Transport Operator

US Army
09.2006 - Current

Associate of Applied Science -

UW-Parkside
Lakisha Parks