Summary
Overview
Work History
Education
Skills
Timeline
Generic

Lakisha Pennignton

Department Manager
Coatesville,PA

Summary

Proactive Department Manager with excellent time management skills to multi-task while working within deadlines and time constraints. Offering 21 years of hands-on experience in retail operations. Proficient in budgeting, inventory management and merchandising. Disciplined professional committed to driving sales goals and ensuring smooth functioning of inventory control. While managing internet, stock mark, misses and petite departments.

Overview

22
22
years of professional experience

Work History

Department Manager

Boscov's
01.2001 - Current
  • Established team priorities, maintained schedules and monitored performance.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Communicated with managers of other departments to maintain transparency.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.
  • Created and enforced department policies, procedures and standards to establish productivity and quality.
  • Partnered with merchandising team to plan and execute floor moves, merchandise placement, and overall sales set-up.
  • Motivated associates to consistently deliver effective selling behaviors through coaching and recognition

Education

High School Diploma -

Coatesville Area Senior High School
Coatesville, PA
06.1997

Skills

  • Train Employees
  • Scheduling
  • Customer Engagement
  • Merchandising
  • Work Planning and Organization
  • Order Processing
  • Order Management
  • Team Meetings
  • Motivational Techniques
  • Customer Service
  • Process Payments
  • Inventory and Supply Management
  • Retail Management
  • Directing Team Members

Timeline

Department Manager

Boscov's
01.2001 - Current

High School Diploma -

Coatesville Area Senior High School

Similar Profiles

CREATE PROFILE
Lakisha PennigntonDepartment Manager