Warehouse Management
LaKisha Shamlin
Insurance Adjuster
Dallas,Texas
Summary
Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Operation Supervisor
UPS
Arlington, TX
07.2019 - Current
- Manage daily operations for optimal performance, ensuring smooth workflows and timely completion of tasks.
- Motivate and train management and non-management employees to maximize team productivity.
- Enhance 11 departments productivity by providing ongoing training, coaching, and mentoring to management and non-management employees.
- Responsible for UPS, State and Government regulations and standards to include OSHA, FAA, DOT, EPA, and NIOSH.
- Onboarding Facilitator for all permanent and seasonal new hires to complete standard compliance in LMS.
- Ensure accuracy of Safety performance data, PPE, and Safety programs.
Office Coordinator
Signet Jewelers/ Zales Corporation
Coppell, TX
07.2017 - 11.2018
- Answered and managed over 65 incoming and outgoing calls to stores while recording accurate messages for distribution center and vendors.
- Acted as a liaison to support over 150 stores, as needed to provide exceptional customer service across the organization and vendors.
- Created purchase orders from email, chat, store call, or fax.
- Coordinated shipping requests for expedited delivery and documented accurately to achieve correct billing.
Logistics Coordinator
Home Depot
Dallas, TX
07.2013 - 03.2017
- Monitored over 50 inbound and outbound freight operations to establish timely delivery of packages.
- Ensured compliance with industry regulations, reducing the risk of fines or penalties.
- Enhanced supply chain efficiency by optimizing shipping schedules and routes.
- Registered vendors and customers on database to maintain updated roster.
- Coordinated shipments and tracked progress to facilitate timely delivery.
Education
Leadership - Business Administration And Management
Cedar Valley College
Lancaster, TXTexas All Lines Adjuster License - Insurance
The Adjuster Academy of Texas
Boerne, TX05.2023
Skills
- Operations Management
- Safety oversight
- Warehouse Operations
- Compliance Management
- Logistics Coordination
- Relationship Building
- Staff Training
- Inventory Management
- Handling Complaints
- Documentation and Recordkeeping
- Office Management
- Motivational Leadership
- Phone and Email Etiquette
- New Hire Orientation
- Database Administration
- Vendor Management
Accomplishments
- Supervised team of 150 staff members.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Certification
CERTIFICATES AND LICENSES
Adjuster - All Lines License - May 2023
Introduction to Insurance Fraud Investigation Certificate - May 2023
Introduction to Insurance Fraud Certification - May 2023 Insurance Fraud Basics Certificate - May 2023
Property Policy Test Certificate - May 2023
CA Fair Claims Practices Regulation Certificate - May 2023
State Farm Auto Broadcast IDL Auto Certificate - May 2023
State Farm Telephony Certificate - May 2023
State Farm ECS - Auto/Fire Certificate - May 2023
Estimatics Exam Certificate - May 2023
The GOAT Steep Assist Tutorial - Sept. 2023
Pilot Basic Course Series - Sept. 2023
Allstate Auto Knowledge Library - Sept. 2023
Allstate Auto How to Handle Advance Charges - Sept. 2023 Allstate Auto Estimates and No Connectivity - Sept. 2023 Allstate Auto D - Inside Adjuster - Sept. 2023
Allstate Auto Adjusting Tips - Sept. 2023
Allstate Auto - Unrelated Prior Damage (UPD) - Sept. 2023
Allstate Auto - How to Change Labor and Tax Rates for Supplements - Sept. 2023
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimeLocation Preference
RemoteHybridOn-SiteImportant To Me
Personal development programsCareer advancementWork from home optionTeam Building / Company RetreatsSoftware
AS400
SAP
Vendor Management System
Microsoft Office, Word, Excel
Quote
Tall enough to be seen.
Loud enough to be heard.
Short enough to be appreciated.
Timeline
Operation Supervisor
UPS
07.2019 - Current
Office Coordinator
Signet Jewelers/ Zales Corporation
07.2017 - 11.2018
Logistics Coordinator
Home Depot
07.2013 - 03.2017
Leadership - Business Administration And Management
Cedar Valley College
Texas All Lines Adjuster License - Insurance
The Adjuster Academy of Texas