Lakisha Thigpen
Oakdale,CA
Summary
Security-focused and diligent Guard skilled at protecting personnel and premises. Responds and acts appropriately to situational assessments, including criminal acts and fire and medical emergencies remaining alert, attentive and vigilant at all times. Anticipates trouble and takes steps to intervene and diffuse using keen eye for detail. Experienced Security Monitor with quick instincts. Actively monitor surroundings and guards physical, monetary and personnel assets. Establishes policies and action plans to guarantee success and optimal team performance. Solid history training team members on standard protocol when patrolling large crowds. Safety-conscious security team member with excellent communication skills and eye for detail. Physically dexterous to monitor premises through advanced security cameras. Skilled at handling and resolving conflicts professionally.
Overview
4
4
years of professional experience
Work History
Security Officer
Securitas Security Services USA
07.2023 - Current
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Conducted regular patrols of key areas to spot and control security concerns.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Checked and verified photo identification prior to granting facility access.
- Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
- Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
IHSS Care Provider
IHSS In Home Support Services
03.2021 - Current
- Administered medication as directed by physician.
- Provided transportation and appointments management.
- Followed nutritional plans to prepare optimal meals.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Provided mobility assistance such as walking and regular exercising.
- Encouraged patients to participate in safe physical activity to help boost mood and improve overall wellness.
- Developed rapport to create safe and trusting environment for care.
- Reported unusual or urgent circumstances in patients' condition or environment immediately to nurse supervisor.
security officer
allied universal
02.2021 - 03.2023
- Patrolling the facility and served as a general security presence and visible deterrent to crime and rule infraction
- Reporting all incidents to medical emergencies to law enforcement
- Preventing store loses using awareness, attention to detail and integrity
cashier
macy’s inc.
10.2022 - 02.2023
- Greet and assist customers, operate cash registers
- Ability to meet and exceed sales customer service and loyalty program standards
- Ability to communicate effectively with customers, peers and management
Customer Service Cashier
family dollar
05.2020 - 02.2021
- Answered questions about store policies and addressed customer concern
- Helped customers complete purchases, locate items and join rewards programs
- Quickly learned new skills and applied them to daily task, improving efficiency and productivity.
- Resolved customer complaints and maintained clean and tidy checkout area.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Education
High School Diploma -
Thurgood Marshall
06.2003
Skills
- Problem solving
- Good communication
- Adaptable
- Positive Outlook
- Reliability
- Visitor Tracking
- Investigation Documentation
- Emergency Response
- Threat Management
- Electronic Surveillance
- Surveillance
- General Security
- Team collaboration
- First aid knowledge
- Compassionate caregiving
- Behavior management
Timeline
Security Officer
Securitas Security Services USA
07.2023 - Current
cashier
macy’s inc.
10.2022 - 02.2023
IHSS Care Provider
IHSS In Home Support Services
03.2021 - Current
security officer
allied universal
02.2021 - 03.2023
Customer Service Cashier
family dollar
05.2020 - 02.2021
High School Diploma -
Thurgood Marshall
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