Lakisha Weldon
Metter,USA
Summary
Seasoned Property Manager with a strong foundation in property operations, focusing on financial oversight, tenant engagement, and adherence to regulations. Expertise in cultivating tenant relationships and securing lease agreements that maximize occupancy. Demonstrated success in streamlining property management processes to boost efficiency and profitability. Proficient in overseeing multiple properties while prioritizing client satisfaction.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Property Manager
National Church Residences-Pembroke
01.2023 - Current
- Coordinate tenant communications and resolve maintenance requests promptly to ensure high occupancy rates and tenant satisfaction.
- Implement routine property inspections to maintain compliance with safety regulations and prevent costly violations.
- Manage vendor contracts and oversee repair schedules to optimize operational costs and maintain facility reliability.
- Prepare and monitor budget forecasts to control expenses and support financial sustainability of property assets.
- Conduct lease negotiations and renewals to maximize rental income and reduce vacancy periods effectively.
- Optimized rent collection procedures to reduce delinquencies, ensuring steady cash flow and strengthening financial stability for residential communities.
- Conducted detailed tenant eligibility verifications to ensure compliance with affordable housing regulations, improving audit readiness and funding reliability.
Screener
Pontoon Solutions-Remote
06.2022 - 12.2022
- Reviewed incoming applications to identify eligibility, ensuring compliance with established criteria and improving accuracy in candidate selection.
- Monitored screening systems to detect errors and inconsistencies, maintaining data integrity and supporting reliable decision-making processes.
- Communicated screening results promptly to relevant teams, facilitating timely follow-up actions and enhancing overall workflow efficiency.
- Conducted background verifications to confirm applicant information, contributing to risk mitigation and safeguarding organizational standards.
- Updated screening protocols based on regulatory changes, ensuring ongoing adherence to compliance requirements and reducing potential legal exposure.
Independent Insurance Agent
KWB Management LLC-Gainesville
Gainesville, USA
04.2019 - 06.2022
- Interviewed prospective clients to gather information on financial needs and discuss existing coverage.
- Upsold products to policyholders and potential new clients.
- Calculated premiums and established payment methods for sales.
- Managed high call volume with tact and professionalism.
- Worked with insurance carriers to provide insurance products for customers.
- Called internet leads to quote auto, life, and health insurance, set appointments, and made the sale.
- Analyzed client needs and recommended appropriate coverage options to ensure comprehensive protection.
- Negotiated policy terms and premiums with insurance carriers to secure the best rates for clients.
- Managed all aspects of the sales process, from prospecting and lead generation to closing deals.
- Prepared quotes, proposals, and policy documents accurately and efficiently.
- Utilized CRM software to track client interactions, manage leads, and streamline administrative tasks.
Affordable Housing Property Manager
Dewar Properties-Vienna
Vienna, USA
05.2009 - 04.2019
- Reviewed and processed housing applications to ensure accurate subsidy allocation, improving resident satisfaction and streamlining occupancy rates.
- Monitored property maintenance schedules to ensure affordable housing units remained habitable, increasing tenant retention and reducing emergency repair incidents.
- Facilitated coordination between local agencies and residents to expedite affordable housing placement, enhancing community access and reducing wait times for applicants.
- Implemented rent adjustment tracking systems that ensured accurate billing and improved financial transparency for affordable housing residents.
- Streamlined documentation processes for affordable housing compliance, enhancing data accuracy and accelerating funding approval timelines.
- Conducted regular inspections of affordable housing units to identify and resolve code violations, enhancing tenant safety and regulatory compliance.
Education
Business Management - Associate's Degree
Everest University
Fort Lauderdale, FL07.2012
Skills
- Microsoft Office tools proficiency
- Customer service excellence
- Client relationship management
- Administrative skill set
- Organizational effectiveness
- Proficient in Salesforce
- Professional phone etiquette
- Talent development and management
- Sales performance strategies
- Leadership in customer support environments
- Proficient with Slack for communication
- Training delivery for customers
- Management of client accounts
- Order processing capabilities
- Call center experience and operations
- Effective time management practices
- Property leasing and management expertise
- Insurance sales knowledge across industries
- Customer issue escalation handling
- Billing inquiry resolution skills
- Strong communication skills
- Leadership qualities
- Attention to detail focus
- LIHTC compliance knowledge
- Supervisory roles experience
Certification
- Life & Health Insurance License, 06/01/22 to 04/30/25
- Property & Casualty License
- Driver's License
- Certified Notary Public
- Accident & Health Insurance License
Languages
English, Fluent
Personal Information
- Willing To Relocate: Anywhere
- Authorized To Work: US for any employer
Timeline
Property Manager
National Church Residences-Pembroke
01.2023 - Current
Screener
Pontoon Solutions-Remote
06.2022 - 12.2022
Independent Insurance Agent
KWB Management LLC-Gainesville
04.2019 - 06.2022
Affordable Housing Property Manager
Dewar Properties-Vienna
05.2009 - 04.2019
Business Management - Associate's Degree
Everest University