Curtis Gaines
Little Rock,AR
Summary
Highly motivated professional with 30 (+) years of entrepreneurial and management experience. Skillfully creates and maintains professional and loyal relationships with co-workers, staff and clients while managing administrative and sales employees. Applies business acumen and experience and exercises decisive judgment to meet and exceed organizational goals. No job is too big or too small. I provide a service that can be trusted.
Overview
32
32
years of professional experience
Work History
Business Owner
TopNotch Security LLC
Little Rock, AR
07.2024 - Current
- Monitored budgets and expenditures to ensure cost-effectiveness while maintaining quality standards.
- Provided leadership during times of organizational change or crisis situations.
- Assessed team member's skillsets and assigned tasks accordingly for optimal efficiency.
- Developed annual goals for each department based on market trends and competitor analysis.
- Enforced customer service standards and resolved customer problems to uphold quality
- Contract Events with Famous artist, actor, actress, concert, fashion shows, and etc.
- Manage over 15-50 employees at one time ( depending on the event)
- Work with Roby Brock Productions
- Oversaw daily operations, maintaining efficiency and quality standards.
- Delegated work to staff, setting priorities and goals.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Security Officer
Allied Universal Security Services
Little Rock, AR
03.2020 - Current
- Monitored surveillance cameras and responded to suspicious activity.
- Checked for safety hazards and took corrective action when necessary.
- Confirmed visitor identification prior to granting entry into the building.
- Provided escorts for visitors as needed throughout the facility.
- Participated in training sessions to stay up-to-date on current security trends and best practices.
- Greeted staff, guests, vendors, contractors. upon arrival at the facility entrance.
- Operated communication systems between officers stationed throughout the facility.
- Provided assistance to other departments as needed such as deliveries from vendors or contractors.
- Secured personnel and premises by inspecting buildings and patrolling property.
- Verified photo IDs and tickets to allow guests passage.
- Enforced security regulations and escorted non-compliant individuals to private areas for processing.
Security Officer
Pulaski County Special School District
Little Rock, AR
01.2020 - 05.2020
- Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.
- Responded to alarms and conducted investigations as required.
- Confirmed visitor identification prior to granting entry into the building.
- Provided escorts for visitors as needed throughout the facility.
- Greeted staff, guests, vendors, contractors. upon arrival at the facility entrance.
- Assisted with crowd control during large events held at the facility.
- Monitored entrances and exits for unauthorized personnel or prohibited items being brought onto premises.
- Operated communication systems between officers stationed throughout the facility.
- Provided assistance to other departments as needed such as deliveries from vendors or contractors.
- Followed established security and safety procedures and posted orders to include enforcement of company rules, policies, and regulations.
- Screened visitors and employees for weapons and contraband with hand wands and metal detectors.
- Reviewed guest identification and employee credentials to authorize entry onto premises.
Commissioned Security Officer
Philander Smith College
Little Rock, AR
08.2007 - 01.2020
- Conducted regular patrols of assigned areas to ensure safety and security.
- Monitored surveillance equipment, such as cameras, alarms, and access control systems.
- Responded promptly to emergency calls from the public or other law enforcement agencies.
- Enforced laws and regulations related to private security operations.
- Provided crowd control during special events or emergencies.
- Performed searches of people, vehicles, and buildings as required by protocol.
- Maintained a high degree of awareness at all times while on patrol.
- Participated in training sessions designed to enhance job performance.
- Addressed problems quickly and reported clear information while working under minimal supervision.
Security Officer
North Little Rock School District
North Little Rock, AR
09.2002 - 05.2004
- Checked for safety hazards and took corrective action when necessary.
- Provided escorts for visitors as needed throughout the facility.
- Greeted staff, guests, vendors, contractors. upon arrival at the facility entrance.
- Observed patrons and customers to quickly address security situations.
- Warned persons of rule infractions or violations and evicted violators from premises.
- Searched individuals and baggage for weapons and other prohibited items.
- Patrolled crowds during events to preserve order and promote security.
- Escorted individuals requiring personal protection to provide safe transport to specified locations.
Security Officer
Little Rock School District
Little Rock, AR
08.1992 - 05.1998
- Monitored surveillance cameras and responded to suspicious activity.
- Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.
- Confirmed visitor identification prior to granting entry into the building.
- Provided escorts for visitors as needed throughout the facility.
- Greeted staff, guests, vendors, contractors. upon arrival at the facility entrance.
- Monitored entrances and exits for unauthorized personnel or prohibited items being brought onto premises.
- Followed established security and safety procedures and posted orders to include enforcement of company rules, policies, and regulations.
- Verified photo IDs and tickets to allow guests passage.
- Observed patrons and customers to quickly address security situations.
- Screened visitors and employees for weapons and contraband with hand wands and metal detectors.
- Provided friendly and professional assistance to employees, visitors and customers.
- Maintained calm composure during emergencies while communicating with local law enforcement and emergency response services.
- Patrolled crowds during events to preserve order and promote security.
- Searched bags manually to identify prohibited items and contraband.
Education
Specialized Police Certification -
University of Arkansas -Pulaski Technical College
North Little Rock, AR07-2018
High School Diploma -
Sylvan Hill High School
Sherwood, AR05-1984
Skills
Army National Guard 1984-1990
Timeline
Business Owner
TopNotch Security LLC
07.2024 - Current
Security Officer
Allied Universal Security Services
03.2020 - Current
Security Officer
Pulaski County Special School District
01.2020 - 05.2020
Commissioned Security Officer
Philander Smith College
08.2007 - 01.2020
Security Officer
North Little Rock School District
09.2002 - 05.2004
Security Officer
Little Rock School District
08.1992 - 05.1998
Specialized Police Certification -
University of Arkansas -Pulaski Technical College
High School Diploma -
Sylvan Hill High School
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