Lakita Presley

• Supervised team members to ensure efficient service during peak hours.
• Trained new staff on operational procedures and customer service standards.
• Managed inventory levels and conducted stock audits for accuracy.
• Implemented process improvements to enhance workflow efficiency.
• Resolved customer complaints promptly to maintain satisfaction and loyalty.
• Coordinated shift schedules to optimize staffing and minimize labor costs.
• Monitored food safety practices to comply with health regulations.

• Supervised team members to ensure efficient service during peak hours.
• Trained new staff on operational procedures and customer service standards.
• Managed inventory levels and conducted stock audits for accuracy.
• Implemented process improvements to enhance workflow efficiency.
• Scheduled and rotated staff for adequate coverage and fair distribution of workload.
• Disciplined and motivated staff to achieve challenging objectives in fast-paced culinary environments.
• Served consistent portions following recipes and control standards.

• Developed training programs to enhance staff customer service skills.
• Analyzed customer feedback to identify areas for service improvement.
• Implemented strategies to increase customer engagement and satisfaction levels.
• Collaborated with cross-functional teams to streamline operational processes.

Trained the new employees on how we cooked the food with excellence.

• Managed daily operations to ensure optimal store performance and customer satisfaction.
• Trained and mentored staff on service standards and operational procedures.
• Implemented inventory management strategies to minimize waste and enhance stock accuracy.
• Analyzed sales trends to develop promotional strategies that increased customer engagement.