Lakitha Johnson
Gretna,LA
Summary
Dynamic Supervisory Transportation Security Officer with the Department of Homeland Security, skilled in crisis management and risk analysis. Proven track record in enhancing security protocols and leading a team in anti-terrorism efforts. Adept at incident investigation and policy enforcement, ensuring passenger safety and operational efficiency in high-pressure environments.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Supervisory Transportation Security Officer
Department Of Homeland Security, TSA
03.2009 - Current
- Provide oversight to a team of 50-80 officers by setting individual expectation requirements such as task assignments, rotation interaction , screening operations and evaluating performance for accuracy.
- Deliver daily briefing that provide updates to security personnel to ensure appropriate safeguards are in place and followed.
- Consult with internal and external stakeholders to ensure sensitive security information is properly resolved in accordance to all safeguard measures by applying a risk assessment concept.
- Verify the authentication of travel documents, identification, and passports to prevent fraudulent travel while observing them for suspicious behaviors..
- Interacted with public to give directions, explain rules, and regulations and respond to inquiries.
- Acted quickly during emergency situations to reduce opportunity for damage and ensure the highest level of confidentiality and integrity according to local and national expectations.
- Reviewed both security camera footage and live feeds to assure all safeguard measures are implemented to establish a secure environment that is capable of appropriately responding to potential risk and threats promptly.
- Managed team of trained security professionals engaged in anti-terrorism activities while ensuring proper coverage of the operations.
- Reviews and approve officer's payroll leave request while taking into consideration events, anomalies, staffing levels and officer certification qualifications with the help of Leave Management tools like Airport Information Management Systems (AIMS), Krones, WebTA and eTAS.
- Work to address routing employee conflict and grievances by recommending, constructing and training fellow officers on constructing corrective, disciplinary and adverse actions.
- Constantly collect metric data and input data into databases like Performance Metric Information System (PMIS) and Smart (an PowerBI application).
Online Adjunct Professor
Delgado Community College
03.2021 - 01.2023
- Instructed 12-week cohorts of approximately 50 students on an online forum(s) like Zoom, Teams, Slack and Google Classroom.
- Graded quizzes, tests, and projects through Learning Management Systems like Canvas, TestOut, and Coursera to provide students with timely academic progress information and feedback.
- Encouraged class discussions by building discussions into lessons, actively soliciting input, asking open-ended questions and using techniques to track student participation through Jamboard, whiteboard, Google sheets and Booket and Kahoot.
- Evaluated and revised lesson plans and course content to achieve student-centered learning of computer concepts and components by providing biweekly Scorecards updates of each student performance.
- Created syllabus and instructional plans for each class session in accord with the industry course objectives required to pass the CompTIA A+ Certification exam.
- Created excitement and enthusiasm in classroom by delivering engaging subject matter by providing guided role-play session to allow learner the opportunity to developer real-world experience thought the use of troubleshooting drills.
- Managed student performance using automated reporting system, leveraging data to identify student learning needs and create action plans to overcome learning deficiencies.
- Promoted proper note taking skills by dividing learners into smaller groups to execute exercises that allowed learners to correct previously established documents, phone transcripts and documented role play conversations.
- Flexed the learning materials by using various learning platforms, to include study guide books, interactive labs, You Tube videos, and online modules to accommodate the learning style of user.
- Teamed up with Career Development Professionals, and Life Coaches to cultivate new Instructional strategies that helped the learner maintain a 90% graduation rate.
Education
Master of Science - Computer Information Systems
Southern University At New Orleans
New Orleans, LA05-2019
Bachelor of Science - Business Administration
Southern University At New Orleans
New Orleans, LA05-2015
Skills
- Hazardous materials handling
- Risk analysis
- Report preparation
- Incident investigation
- Security management
- Access control
- Policy enforcement
- Threat assessment
- Security risk assessment
- Team development
- Threat management
- Emergency preparedness
- De-escalation techniques
- Operations management
- Education technology
- Student performance evaluation
- Learning management interfaces
- Lesson development
- Course curriculum
- Group teaching
- Multimedia integration
- Computer experience
- Curriculum creation
- Research and analysis
- Technology integration
- Technology instructional tools
Certification
COMPTIA Network+
COMPTIA Security+
COMPTIA Cysa+
COMPTIA PenTest+
Scrum Master SSM
Cyber Strong VAA Specialist
Cyber Strong CDA Apprentice
Timeline
Online Adjunct Professor
Delgado Community College
03.2021 - 01.2023
Supervisory Transportation Security Officer
Department Of Homeland Security, TSA
03.2009 - Current
Master of Science - Computer Information Systems
Southern University At New Orleans
Bachelor of Science - Business Administration
Southern University At New Orleans
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