Lakiya Payne
SmellOroma
Winston-Salem,NC
3
Languages
1
Certification
4
years of professional experience
I adapted quickly to new concepts and tasks, supports team dynamics through respectful communication, and settle clear boundaries while encouraging a friendly environment.
Work History
Fragrance Specialist/Manager
2 Years- Ensuring a positive shopping experience
- Built strong relationships with customers, resulting in increased customer loyalty and repeat business
- Developed strong product knowledge to effectively assist customers with their inquiries and provide accurate information
- Engaged with customers experiencing dissatisfaction to ensure timely and effective resolution of their issues.
- Created visually appealing and user-friendly designs for websites, mobile applications, and marketing materials
Teacher Assistant/Lead Teacher
2 Years 3 Months- Developed and executed effective behavior management techniques aimed at improving classroom dynamics for diverse age groups.
- Supporting students ages 5-18 individually or in groups.
- Attending meetings and after-school activities.
- Supervising outdoor/indoor breaks, lunchroom, and after school care.
- Provided assistance to children with special needs to enhance their physical development through movement analysis.
- Developing lesson planning
- Assessed and addressed the individual needs of children with special needs to promote their well-being and growth.
- Collaborated with fellow professionals to develop study units that integrated multiple subjects into cohesive lessons
Sales Associate
1 Year 1 Month- Maintained cleanliness and organization of customer spaces.
- Resolved customer inquiries and issues promptly, ensuring a high standard of service delivery.
- Replenish Merchandise
- Greeting Customers
- Achieved increased customer interest through innovative visual displays. Enhanced brand visibility by optimizing product placement. Boosted sales performance through strategic merchandising initiatives.
- Collaborated with clients to conceptualize and implement tailored interior design solutions for boutique environments.
- Built and maintained strong relationships with customers, resulting in a high rate of repeat business and referrals
- Participated in regular training sessions to stay updated on product features, industry trends, and sales techniques
- Assisted customers with product selection based on their needs and preferences, resulting in increased sales revenue
Education
Arts (AA) (Associate)
High school diploma
Upper secondary education
Skills
Performed data entry and fact-checking tasks to ensure accuracy in documentation.
Supported childhood development initiatives through engaging activities.
Provided in-person customer service to enhance guest experiences.
Certification
CPR Certification
Languages
Japanese - Beginner
English - Fluent
Spanish - Beginner
Timeline
Fragrance Specialist/Manager
SmellOroma
09.2024 - 09.2026Read More
Sales Associate
Brands Of Africa
05.2023 - 06.2024Read More
Teacher Assistant/Lead Teacher
Achieve Arts Academy
05.2022 - 08.2024Read More
Parkland High School
High school diploma
Read More
Forsyth Technical Community College
Arts (AA) (Associate)
Read More