Xactimate
LaKrishia Dumas
Baton Rouge,LA
Summary
Experienced professional consistently performs thorough inspections of equipment and infrastructure. Well-organized and detail-oriented with top strengths in scheduling and planning assignments, drafting reports and managing case files. Versed in regulatory compliance and codes.
Overview
16
16
years of professional experience
6
6
years of post-secondary education
2
2
Certifications
Work History
Field Inspector/ Damage Assessment
Vanguard Emergency
Winchester, VA
09.2017 - 11.2022
- Superior customer service skill set, ability to listen, facilitate and negotiate problems
- Record and view damages from a list of disaster related losses, and photograph damaged dwellings
- Utilize Ace4, a specially designed software application derived from Xactimate, to determine estimated repair costs
- Produce and submit accurate details reports following FEMA's strict guidelines and regulations.
- Examined relevant documents prior to inspections in order to become acquainted with property features.
- Supervised nuclear facility operations to immediately determine any design, construction and operation practices that violated safety regulations, laws and protocols.
Assistant Manager
Parkside by Lincoln Property Company
Redmond, WA
02.2019 - 05.2022
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
- Worked with property managers to maintain market readiness and facilitate smooth transitions.
- Conducted property showings to highlight features, answer questions and redirect concerns to close contracts.
- Collected, completed and processed lease applications.
- Established strong, professional relationships with residents by promoting team collaboration and delivering exemplary service.
- Created, coordinated and engaged in marketing campaigns.
Administrative Assistant
Hope Therapy Service
Baton Rouge, LA
06.2016 - 12.2018
- Managed incoming correspondence to enhance employee performance and reduce time spent on processing and responding.
- Edited documents to improve accuracy of language, flow and readability.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Documented patient information, treatment plans and patient responses.
- Maintained and updated patient records, changes in service plans and treatment reports.
- Documented patient information through analyzing data, interview notes and test results and identified and diagnosed nature of clients' problems.
Teacher's Assistant
County Day School
Baton Rouge, LA
01.2008 - 06.2013
- Collaborated with teachers for lesson preparation by preparing materials and setting up equipment.
- Partnered with teacher to plan and implement lessons following school's curriculum, goals and objectives.
- Applied specialized teaching techniques to reinforce social and communication skills.
- Created lesson materials, visuals and digital presentations to supplement lesson plans.
- Provided support to help students with special needs learn and grow.
- Assisted lead teachers with lesson plan creation and materials development .
Education
Bachelor’s Degree - Emergency Management
American Intercontinental University
Atlanta, GA 05.2019 - Current
Associate Degree In Nursing - Medical Assisting
Fortis College
Baton Rouge, LA 05.2015 - 04.2016
Certificate, Computer Technology - Computer Engineering Technology
Camelot College
Baton Rouge, LA 01.2005 - 05.2006
Skills
Inspecting assets
Software
Certification
Construction Management, Defense Acquisition University
Timeline
Bachelor’s Degree - Emergency Management
American Intercontinental University
05.2019 - Current
Assistant Manager
Parkside by Lincoln Property Company
02.2019 - 05.2022
Field Inspector/ Damage Assessment
Vanguard Emergency
09.2017 - 11.2022
Administrative Assistant
Hope Therapy Service
06.2016 - 12.2018
Associate Degree In Nursing - Medical Assisting
Fortis College
05.2015 - 04.2016
Teacher's Assistant
County Day School
01.2008 - 06.2013
Certificate, Computer Technology - Computer Engineering Technology
Camelot College
01.2005 - 05.2006