Lakshmana Suresh

Develop a comprehensive solution utilizing Fiserv/Trintech Frontier suite of products for reconciling incoming Venmo, Xoom and PayPal financials for debit and credit networks.

• Data analysis and application configuration for cash reconciliations
• Managed Recon/Frontier system configurations and updates to ensure optimal performance.
• Led troubleshooting initiatives, resolving complex technical issues to minimize downtime and enhance user satisfaction.
• Collaborated with cross-functional teams to design and deploy scalable infrastructure solutions tailored to business needs.
• Analyzed system performance metrics, identifying areas for improvement and implementing effective solutions.
• Managed user access rights to maintain a high level of information security while ensuring appropriate levels of accessibility for authorized personnel.
• Collaborated with IT team to develop and implement comprehensive disaster recovery plans, ensuring minimal data loss during critical incidents.
• Worked with users to determine areas of technology in need of improved usability.
• Planned and implemented upgrades to the Frontier system's hardware and software.

• Server/database consolidation
• Regulatory and management reporting
• Application installation, configuration, and optimization
• Advanced technical support escalations
• Custom database scripting (upgrade scripts, stored procedures, triggers).

• Implementation of Frontier and manage system configurations and updates to ensure optimal performance.
• Analyzed system performance metrics, identifying areas for improvement and implementing effective solutions.
• Managed user access rights to maintain a high level of information security while ensuring appropriate levels of accessibility for authorized personnel.
• Planned and implemented upgrades to system hardware and software.

• Implementation consultant for Recon Plus / Recon-Securities / Frontier 2002 – 2012
• Coordinated with customer PM on project planning, milestones, deliverables, and acceptance criteria
• Hardware sizing and configuration (database / application tier / web servers)
• Application installation, configuration, and optimization
• Solution prototype, development and deployment
• Measured business process improvements
• Advanced technical support escalations (Level 3)
• Custom database scripting (upgrade scripts, stored procedures, triggers)