Lakshmi Balakrishnan
San Ramon
Summary
Talented professional considered knowledgeable leader and dedicated problem solver. Brings 8 years of valuable expertise to forward company objectives. Attentive to detail with experience in coordinating projects, programs and improvements.
LinkedIn Profile
https://www.linkedin.com/in/lakshmibalakrishnan-94241499/
Overview
11
11
years of professional experience
Work History
Program Manager – Pixel Carrier / Communications
Google Inc. (client)
01.2021 - Current
- Collaborated with cross-functional teams (QA, development & product teams) to identify and mitigate project dependencies, reducing project delays and increasing success rates
- Managed and supervised administrative and daily program operations, complying with policies and regulations.
- Established strong relationships with key stakeholders, ensuring support for program initiatives.
- Identified opportunities for process improvements and implemented new processes and tools to increase efficiency and productivity
- Facilitated meetings with project teams and stakeholders to ensure alignment on project goals and timelines
- Managed multiple strategic projects with numerous sub-projects or workstreams.
- Met with project stakeholders on regular basis to assess progress and make adjustments.
- Optimized resource allocation, effectively balancing priorities and managing competing demands.
QA Lead – Google Chrome
Google Inc. (client)
08.2020 - 12.2020
- Improved customer satisfaction with thorough validation of user requirements during the testing process.
- Standardized bug reporting methods for better communication between QA and development teams.
- Mentored junior team members, fostering growth and enhancing team performance.
- Documented testing procedures for developers and future testing use.
Test Coordinator / Migration to AWS
Lending Club
11.2019 - 04.2020
- Established strong communication channels with stakeholders, keeping them informed on testing progress and potential issues.
- Worked with business analysts, project managers, and acquired approvals on test plans from business users
- Collected and documented test cases from various departments to facilitate cloud migration sign-off
- Built comprehensive test progress dashboard for all project stakeholders.
Mobile QA Analyst
Anki Inc.
01.2019 - 04.2019
- Collaborated with cross-functional teams to ensure seamless integration of new features and bug fixes.
- Tested functional and compatibility of new programs or updates in comparison to existing applications.
- Improved software quality by executing thorough test plans and identifying defects before release.
- Monitored resolution of bugs, tested fixes, and helped developers tackle ongoing problems by providing QA perspective.
QA Lead / Project Fi
Google Inc. (client)
04.2017 - 12.2018
- Led test activities including test time estimations, test coverage matrix, and resource management
- Developed and executed mobile application tests, UI tests, server-side tests, integration, and platform tests
- Represented QA team in project planning, test execution, and various cross-functional meetings
- Managed and collaborated with offshore and on-site teams.
- Mentored junior team members, fostering growth and enhancing team performance.
QA Engineer / Google Pay
Google Inc. (client)
01.2016 - 03.2017
- Tested and updated Android Pay test plans, ensuring consistency with changing software functionalities
- Created comprehensive checklists for full regression and quick tests for new features
- Performed extensive functional, integration, regression, and smoke testing on daily builds.
- Reduced product defect rates by creating robust test cases and meticulously executing them.
QA Engineer / Registration and Funding
Twinspires
05.2013 - 12.2015
- Optimized test coverage by maintaining a well-organized, up-to-date library of test cases corresponding to application requirements changes over time.
- Contributed to successful product launches through meticulous end-to-end testing of applications.
- Operated under Agile and Scrum frameworks to complete releases and well-organized sprints.
- Supported continuous integration efforts with timely execution of automated test suites, ensuring rapid feedback to developers.
Education
Bachelor of Science -
Madras University
Skills
- QA Project Management
- Process Improvement
- Team Leadership
- Interpersonal Skills
- Flexible and Adaptable
- Quality Assurance
Timeline
Program Manager – Pixel Carrier / Communications
Google Inc. (client)
01.2021 - Current
QA Lead – Google Chrome
Google Inc. (client)
08.2020 - 12.2020
Test Coordinator / Migration to AWS
Lending Club
11.2019 - 04.2020
Mobile QA Analyst
Anki Inc.
01.2019 - 04.2019
QA Lead / Project Fi
Google Inc. (client)
04.2017 - 12.2018
QA Engineer / Google Pay
Google Inc. (client)
01.2016 - 03.2017
QA Engineer / Registration and Funding
Twinspires
05.2013 - 12.2015
Bachelor of Science -
Madras University