Lakshmi Manilal
Cincinnati,OH
Summary
With over nine years of dedicated experience as a Quality Assurance Engineer, I bring expertise in requirement analysis and a deep understanding of Software Development Life Cycles. Proficient in Agile/Scrum methodologies, I excel as a collaborative team player with strong troubleshooting abilities. Known for my exceptional organizational, interpersonal, and communication skills, I am a diligent and quick learner, committed to delivering high-quality products. Additionally, I hold an ISTQB Foundation level certification, further solidifying my dedication to ensuring top-notch product delivery.
Overview
9
9
years of professional experience
Work History
Sr. QA Engineer
GUARANTEED RATE
02.2021 - Current
- Sr Quality Assurance Engineer supporting bi-weekly sprints for Encompass Loan Originating System
- Developed and implemented testing strategies, plans, and cases based on Business Requirement Documents for quality product delivery
- Execute manual tests to enhance Encompass functionalities in diverse channels and environments, tracking defects with Jira
- Actively participate in Agile ceremonies and peer review discussions
- Possess extensive experience and knowledge in SDLC processes, including Requirement Analysis, Test Plan Design, Prioritization, and defining Acceptance criteria
- Work closely with Business Analysts to translate Business requirements into technical stories
- Attend stakeholder meetings to refine requirements and deliver optimal business process solutions
- Partner with product management during sprint planning to analyze requirements, redefine requirement scope, and estimate level of effort
- Develop Acceptance criteria aligned with business needs
- Support User Acceptance Testing and weekly Production Deployments
- Collaborate with customer support for root cause analysis of production environment issues
- Execute automation scripts using Test Complete for End-to-End regression
- Test integrations with third-party vendors supporting the entire loan life cycle
- Conduct demonstrations for team members on new functionalities and serve as a Subject Matter Expert in loan process system interfaces
- Train new hires joining the Encompass QA Team and manage Confluence documents
- Interact with Onshore and Offshore team members to efficiently handle QA workload
- Lead the testing team in completing projects to enhance the loan processing system
- Play a significant role in implementing and maintaining QA processes, including managing Production Deployments as Release Coordinator.
QA Analyst III
LOANDEPOT
11.2014 - 02.2021
- Quality Assurance Analyst supporting bi-weekly sprints for Empower functionality enhancements
- Develop Test Plans and Test Cases based on Business Requirement Documents
- Execute manual tests to verify the functionality of Empower in different channels and environments and track defects in Jira
- Work with the Development team and Business Analysts to reconcile requirements and developed functionality
- Support User Acceptance Testing by providing sample data and guidance
- Perform End-to-End regression of the loan using Desktop Application – Empower
- Support during release to Production and Emergency Break Fix (EBF)
- Participate in daily stand-up meeting, sprint grooming, sprint planning, sprint review and retrospective meetings
- Demonstrations to transfer knowledge on new functionality testing to the Quality Assurance Sprint teams
- Use SQL queries to test the backend functionality of the application
- Subject Matter Expert in various interfaces about end-to-end Loan Origination
- Train New hires joining Loan Depot and maintain Confluence documents.
QA Analyst
LEXMARK
11.2014 - 11.2015
- Analyze Functional Requirements within the project’s scope and write test plans and cases
- Execution and Tracking Results of Manual test suites/cases using HPQC
- Coordinate with the business analyst for requirements and the developers to resolve defects found
- Participate in daily updates meetings and provide feedback
- Support during release to production.
Education
ISTQB Certification
05-2015
Bachelor of Technology - Information Technology
Cochin University of Science And Technology
Kerala, India05.2004
Skills
- Microsoft Test Manager
- Team Foundation Server
- JIRA
- HP Quality Center
- Spira
- Test Complete
- Software Development Lifecycle
- Test Plan Development
- Documentation and Reporting
- Root Cause Analysis
- Project Requirement Evaluation
Timeline
Sr. QA Engineer
GUARANTEED RATE
02.2021 - Current
QA Analyst III
LOANDEPOT
11.2014 - 02.2021
QA Analyst
LEXMARK
11.2014 - 11.2015
ISTQB Certification
Bachelor of Technology - Information Technology
Cochin University of Science And Technology