Reshmi Nair
Frisco,TX
Summary
Highly analytical, focused, and versatile professional, offering comprehensive knowledge and experience in the field of financial solutions technology. Equipped with the in-depth capability to multitask and accomplish all assigned tasks within a fast-paced environment; along with the capacity to efficiently identify and resolve complex technical issues and inquiries. Effective at leveraging excellent interpersonal skills to maintain solid relationships with various individuals from all levels and backgrounds. Methodical professional in software quality assurance and testing, known for high productivity and efficient task completion. Specialize in automated testing tools, defect tracking systems, and test case management, ensuring thoroughness in identifying and solving issues. Excel at problem-solving, communication, and teamwork, utilizing these soft skills to collaborate effectively with developers and stakeholders for quality product delivery.
Overview
14
14
years of professional experience
1
1
Certification
Work History
QA Analyst III
Jack Henry and Associates, Inc
06.2015 - 08.2023
- Extensive knowledge of Waterfall and Agile Software Methodologies
- Extensive experience with Software Development Lifecycle (SDLC) and Software Testing Life Cycle (STLC) in different methodologies
- Collaborate with stakeholders and anticipate their needs and translate them into software requirements
- Extensive experience in writing Test cases, User stories, Test Plans and creating Web Services APIs
- Hands-on experience with writing Test Strategies, Functional Requirements, Mapping Documents and Test Plans
- Work with scrum teams and navigate around roadblocks to ensure timely delivery of each release/sprint delivery
- Capture new functionality, providing a foundation for release notes, educational materials, and product documentation
- Created/executed test cases using Rally, MTM, Azure that can be used for Integration testing, Regression testing, Automation testing
- Worked closely with developers to debug issues, and worked with cross teams in writing/executing test cases
- Created data driven tests using webservices tools such as Ready API, SOA test, Postman
- Involved in Remote Deposit App testing using scanners and mobile devices Android and iOS
- Worked closely with BA/Product Owner to ensure the API documentation and release notes are properly written
- Involved in detailed testing of Integrated Fraud check evaluation project
- Participated in Maintenance/ DA/DR testing cycles
- Tested Bank Portal for Single Transaction Velocity amount, ACH transactions and counts with risk mitigation settings for RDA bank customers
- Configured/built different environments that can be used for testing
- Worked with SOA test, WCF Storm, Ready API for web services testing for transactions
- Worked with testing various payment processing methods using web services
- Interacted closely with product team, developers, data analyst to understand the requirements, gather requirements, write user stories and resolve bugs
- Worked in an agile environment
- Good interpersonal, communication skills and quick learner
- Collaborated with stakeholders, end users, development team and the scrum master to deliver releasable increments
- Participated in Daily Scrums, Sprint Planning and Backlog Refinement sessions to provide inputs to the development team and help them deliver value at the end of the sprint
Senior QA Analyst - Automation Tester
CyberGroup
Dallas, USA
11.2014 - 05.2015
Automation Test Engineer
Train Dynamics Systems (TDS)
07.2014 - 11.2014
- Company Overview: Train Dynamics Systems (TDS) is a subsidiary of New York Air Brake (NYAB)
- Train Dynamics Systems (TDS) is a subsidiary of New York Air Brake (NYAB)
Senior Quality Assurance Analyst
Genpact
Dallas, USA
04.2013 - 06.2014
Senior Quality Assurance Analyst
Infor
GA, USA
09.2010 - 03.2013
- Company Overview: Infor, GA
- Participated in user acceptance testing(UAT) to ensure the quality of features of the product to be released
- Provide product training to stakeholders and end users
- Created manual test cases in TFS and did feasibility analysis on which test cases to automate
- Developed automated test scripts using Selenium WebDriver in Legacy/UP application and maintained existing test scripts
- Lead QA on site at Nerium
- Monitored and mentored offshore team
- Developed test scripts using Element Locators and Selenium Web driver methods
- Developed methods using Page Object Model and created scripts using dynamic XPath expressions
- Implemented Page Objects, Data Driven, Keyword Driven, Hybrid Automation frameworks using Selenium WebDriver, JAVA, JUnit
- Manage offshore team and effectively communicate requirements of the client and provide status updates to the client
- Performed regression testing of the application which has a multitude of functionalities
- Automating manual test scripts using Eggplant
- Participated in daily scrums
- Interacting with manual testers to understand the test cases
- Interacting with developers to understand the application
- Used UNIX to check the log files while running the test scripts
- Performed unit and integration testing once the automation scripts are developed
- TDS 6000 simulator is an application which simulates the functional dynamics of a train
- Create test cases using clear quest a rational tool and Jira as test management tool
- Used UNIX extensively to check log files, bounce processes, incoming and outgoing messages
- Used Putty extensively for UNIX access
- Attend daily Scrum/standup meetings
- Used OCT (object comparison tool) to verify jar files in production deployment
- Used sql developer to create and run queries to compare data between GUI and database
- Wrote manual test cases based on the requirements using TestLink
- Provided continuity between desired technical direction and associated development projects
- Involved in business requirement analysis phase and all phases of SDLC
- Was involved as an offshore coordinator for several applications
- Wrote and reported defects using JIRA
- Deployed development build to QA environment for testing the application in each sprint
- Performed test specification development, functional test development, functional specification review, and test maintenance for assigned features
- Created test environments
- Participated in user acceptance testing to ensure the quality of features of the product to be released
- Participated in Daily Scrums, Sprint Planning and Backlog Refinement sessions to provide inputs to the development team and help them deliver value at the end of the sprint
- Infor, GA
QA Engineer
TalentQuest
GA, USA
09.2009 - 08.2010
Education
Bachelor's degree - Computer Science and Engineering
Bharathiar University
Skills
- Adobe
- Automatic File Processing
- Android
- Fiddler
- IOS
- Jira
- Keying & Balancing Proofing
- Mac OS
- Mapping Document
- Microsoft Office
- MS-Office
- MS SharePoint
- Microsoft Test Manager
- Postman
- Product documentation
- Rally
- Ready API
- SOAP UI
- SOA Test
- Software Development Lifecycle (SDLC)
- SQL Server
- Test cases
- Test Plan
- User stories
- Waterfall and Agile Software Methodologies
- WCFStorm
- Web Services APIs
- Windows
- Youtrack
- User acceptance testing
- Cross-browser testing
- Agile methodology
- Mobile application testing
Certification
Scrum Master Certification
References
References available upon request.
Timeline
QA Analyst III
Jack Henry and Associates, Inc
06.2015 - 08.2023
Senior QA Analyst - Automation Tester
CyberGroup
11.2014 - 05.2015
Automation Test Engineer
Train Dynamics Systems (TDS)
07.2014 - 11.2014
Senior Quality Assurance Analyst
Genpact
04.2013 - 06.2014
Senior Quality Assurance Analyst
Infor
09.2010 - 03.2013
QA Engineer
TalentQuest
09.2009 - 08.2010
Bachelor's degree - Computer Science and Engineering
Bharathiar University