Lakshmi Narayana
Summary
Dedicated EDI Specialist with over 5 years of comprehensive experience in EDI development, implementation, and maintenance across healthcare and logistics sectors. Proficient in EDI X12 standards, Cleo Integration Cloud, and other industry-standard EDI tools, with a strong command of data exchange protocols, including AS2, FTP, and SFTP. Skilled in creating and troubleshooting EDI mappings and business translations, facilitating seamless data integration between internal systems and external trading partners. Demonstrates expertise in SQL, XML, and Java for data analysis and issue resolution, along with a proven ability to analyze and enhance data flow processes to increase operational efficiency. Known for strong communication skills, working effectively across IT, business teams, and external partners to resolve complex issues and align on EDI solutions. Recognized for adaptability, problem-solving abilities, and the capacity to train and guide team members on EDI processes and tools in dynamic environments.
Overview
4
4
years of professional experience
Work History
EDI Specialist
United Health Care
11.2022 - Current
- Developed and maintained EDI business translations using Cleo Integration Cloud, enabling real-time data exchange with healthcare partners and internal systems
- Created AS2 and SFTP profiles for secure data exchange with external partners, optimizing communication reliability
- Configured and automated workflows, reducing manual processes by 20%
- Troubleshot daily EDI transactions (837, 835, 834) within the healthcare insurance context, resolving issues to maintain seamless data flow
- Conducted root cause analysis on transaction errors, identifying underlying data issues and mapping inconsistencies
- Collaborated with IT and business teams to align on process improvements and enhance EDI system performance
- Optimized EDI map logic, leading to faster processing times and greater data accuracy
- Resolved critical order fulfillment issues by troubleshooting a failed 834 Benefit Enrollment transaction, coordinating with team members to ensure rapid resolution
- Monitored data transmission logs, proactively identifying and addressing potential issues
- Utilized SQL to analyze and resolve data discrepancies, maintaining data integrity across systems
- Coordinated with external trading partners for onboarding new transaction sets and EDI implementations
- Documented EDI processes and mapped changes, creating a comprehensive knowledge base
- Supported cross-functional projects by providing EDI expertise, ensuring successful integration with related systems
- Designed test cases and conducted testing on EDI transactions, ensuring compliance and data accuracy
- Developed training materials and conducted sessions for new team members on EDI systems and processes
- Insurance Project
EDI Analyst
Mahindra Logistics
07.2020 - 06.2022
- Designed and executed EDI mappings for X12 standards (e.g., 850, 856, 810), enabling smooth data transfer across internal and partner systems in a logistics environment
- Developed AS2, FTP, and SFTP profiles for secure data exchange with external trading partners, ensuring robust data flows
- Led the integration of Cleo Integration Cloud, managing scalable EDI transactions and automated processes
- Collaborated with business and IT teams to streamline transaction flows, enhancing operational efficiency
- Managed daily transaction troubleshooting, addressing common EDI document processing issues promptly
- Leveraged SQL to conduct data analysis, identifying patterns and resolving data discrepancies
- Collaborated with cross-functional teams to resolve workflow issues in JDE modules, including Order Management and Shipping
- Debugged web methods and adjusted data mappings to resolve high-priority issues in EDI 850 Purchase Order processing
- Coordinated with external partners for EDI testing and onboarding, ensuring integration and seamless data flow
- Monitored system performance and recommended improvements to prevent downtime and delays
- Utilized Cleo's monitoring tools to track and resolve EDI transaction errors proactively
- Maintained compliance with industry standards, ensuring transaction accuracy and alignment with partner requirements
- Created documentation and detailed mappings for each EDI process, supporting team knowledge-sharing
- Trained end-users and support staff on EDI applications and Cleo Integration Cloud features
- Provided ongoing support for EDI applications, coordinating with IT teams to implement updates and resolve technical issues
Education
Information Systems
Saint Louis Univesrity
05-2024
Skills
- EDI Standards & Protocols: EDI X12, EDIFACT, HIPAA, ANSI X12
- EDI Tools: Cleo Integration Cloud, IBM Sterling Integrator, GXS Application Integrator
- Programming & Database: SQL, Java, Python, PL/SQL, XML, SAP IDoc's
- Communication Protocols: AS2, FTP, SFTP, VANS
- Problem Resolution: Workflow issue analysis, EDI transaction error resolution, root cause analysis
- Collaboration & Communication: Strong verbal and written skills, teamwork across departments
- Methodologies: Agile, Waterfall, PMO Techniques
- EDI Tools: Cleo Integration Cloud, IBM Sterling Integrator, SAP PI/PO, GXS Application Integrator
- Programming & Scripting: SQL, Java, Python, XML, XSLT
- Database Management: SQL Server, Oracle ERP
Timeline
EDI Specialist
United Health Care
11.2022 - Current
EDI Analyst
Mahindra Logistics
07.2020 - 06.2022
Information Systems
Saint Louis Univesrity
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