Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

LaKyle McIlwain

Heath Springs,SC

Summary

I have a diverse professional background that blends coaching, operations, customer service, and technology. Currently, I work as a track coach, where I develop training programs, mentor athletes, and foster teamwork and discipline. Alongside this, I serve as an order filler at Walmart, where I’ve gained experience in fast-paced environments, inventory handling, and maintaining accuracy under pressure.

Previously, I worked in a call center supporting a school, where I strengthened my communication skills by assisting students and staff, resolving issues, and managing high call volumes with professionalism and efficiency.

Academically, I hold a bachelor’s degree in Criminal Justice and Information Technology, along with a minor in Cybersecurity Operations. I’ve also earned certifications in Data Analytics, Google Cybersecurity, and Digital Studies, which have equipped me with strong analytical, technical, and problem-solving skills.

Overall, my background reflects a balance of leadership, customer service, and technical expertise, allowing me to adapt quickly and contribute effectively in a variety of roles.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Order Filler

Walmart
Pageland, SC
06.2024 - Current
  • Efficiently picked and stacked stores orders for timely delivery.
  • Operated warehouse equipment to ensure safe and accurate order fulfillment.

Track and Field Coach

Andrew Jackson High School
Kershaw, SC
02.2023 - Current
  • Developed and implemented training programs to enhance athlete performance and skill development.
  • Analyzed individual athlete metrics to tailor coaching strategies and improve competitive outcomes.
  • Organized and coordinated track events, ensuring smooth operation and adherence to safety protocols.
  • Mentored student-athletes in goal-setting, resilience, and teamwork principles for personal growth.

Fixx Call Operator

University of South Carolina
Columbia, SC
08.2021 - 05.2023
  • Managed high-volume inbound and outbound calls to provide timely information to students and faculty.
  • Developed training materials for new staff, enhancing onboarding effectiveness and operational efficiency.
  • Coordinated communication between departments, ensuring accurate dissemination of information across campus services.

Education

Bachelor of Science - Criminal Justice

University of South Carolina
Columbia, SC
05-2025

Bachelor of Science - Information Technology

University of South Carolina
Columbia, SC
05-2025

Skills

  • Python programming experience
  • SQL analytics
  • MS Excel Proficiency
  • Data visualization and presentations
  • Phishing awareness
  • Relationship building

Certification

Data Analytics,

Digital Studies,

Google Cyber Security

Timeline

Order Filler

Walmart
06.2024 - Current

Track and Field Coach

Andrew Jackson High School
02.2023 - Current

Fixx Call Operator

University of South Carolina
08.2021 - 05.2023

Bachelor of Science - Criminal Justice

University of South Carolina

Bachelor of Science - Information Technology

University of South Carolina
LaKyle McIlwain