Summary
Overview
Work History
Education
Skills
Timeline
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Lalanea Cook

Madison,AL

Summary

Driven leader with a proven track record at Target Corporation, adept in fostering teamwork and collaboration while driving performance improvement. Excelled in sales at Bunzl Distribution, leveraging analytical thinking and sales expertise to significantly enhance customer satisfaction and revenue. Masterful in complex problem-solving and team motivation, embodying a results-oriented approach with a focus on achievements.

Overview

15
15
years of professional experience

Work History

Team Leader

Target Corporation
02.2017 - Current
  • Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
  • Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
  • Managed conflict resolution among team members, fostering a positive and collaborative work environment.
  • Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
  • Collaborated with other department leaders to establish shared goals and ensure alignment across teams.
  • Promoted culture of continuous improvement by encouraging feedback from all organizational levels and implementing actionable changes.

Sales Specialist

Bunzl Distribution
03.2009 - 01.2017
  • Built rapport with customers and assessed needs to make product recommendations and upsell.
  • Educated customers about product features and benefits to aid in selecting best options for each individuals' needs.
  • Built strong client relationships through consistent communication and effective problemsolving.
  • Provided first-rate service to all customers and potential customers.
  • Boosted customer satisfaction by providing exceptional product knowledge and tailored recommendations.
  • Increased sales revenue by developing and implementing strategic sales plans.
  • Met with customers to discuss and ascertain needs, tailor solutions and close deals.
  • Maintained current knowledge of evolving changes in marketplace.

Education

Bachelor of Science - Business Administration And Management

Georgia Tech
Atlanta

Bachelor of Arts - Modern Culture And Media & Art History

Rhode Island School of Design
Providence, RI
05.1996

Skills

  • Teamwork and Collaboration
  • Problem-Solving
  • Attention to Detail
  • Team motivation
  • Performance Improvement
  • Complex Problem-Solving
  • Analytical Thinking
  • Leading Team Meetings
  • Sales expertise

Timeline

Team Leader

Target Corporation
02.2017 - Current

Sales Specialist

Bunzl Distribution
03.2009 - 01.2017

Bachelor of Science - Business Administration And Management

Georgia Tech

Bachelor of Arts - Modern Culture And Media & Art History

Rhode Island School of Design
Lalanea Cook