Lalle F. Zouboye
Tampa
Summary
Work positively well remotely and on-site with teammates, clients, and shareholders. Enthusiastic, Proactive, and customer-oriented, Certified disciplined Agile Scrum Master(DASM) with processing and comprehensive experience in cosmetics, healthcare, and education industries. Successfully collaborated with team members at all levels within the organization. Strategic thinker, fostered Positive business relationships by demonstrating high levels of integrity, and resourcefulness. Organized and dependable at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.8 years of effective remote work experience
Overview
13
13
years of professional experience
Work History
Owner/Manager
SHUALA Hair Care LLC
11.2023 - Current
- Product Research, Planning, Creating, Positioning Development
- Conduct research and market trend analysis to ensure product lines resonate with current and potential customers
- Collaborate with different manufacturers on building up new product features
- Negotiate with manufacturers on designing, pricing, and scheduling shipment
- Oversee the entire product life cycle from Vision and Creation to Launch
- Remote
Owner/Manager
Intense Cosmetics LLC
01.2016 - Current
- Product Research, Planning, Creating, Positioning Development
- Conduct research and market trend analysis to ensure product lines resonate with current and potential customers
- Collaborate with different manufacturers on building up new product features
- Negotiate with manufacturers on designing, pricing, and scheduling shipment
- Oversee the entire product life cycle from Vision and Creation to Launch
- Remote
Pharmacy Tech Lead
Quick and Save Pharmacy
03.2016 - 05.2021
- Track inventory medication to keep accurate records
- Restock Pharmacy Shelves with current merchandise
- Set and modify patient profiles in the system to include current information such as medications and insurance details
- Solve customer problems in person or over the phone by assisting with placing orders
- Actively listened to customers, handled concerns quickly, and escalated major issues to the supervisor
- Handle+50 calls per Day to address customer inquiries and concerns
Salon Owner/Manager
Claudine’s
05.2012 - 09.2015
- Built Business through commitment to excellent customer service, resulting in customer Loyalty and Retention
- Worked to continuously increase salon business through effective sales, service, and operations policies
- Trained and coach new and existing employees to boost staff productivity
- Introduced new methods, practices, and systems to reduce turnaround time
Education
Bachelor of Science - Business Science
Western International University
MBA - Business Administration/ Project Management
Southern New Hampshire University
05.2026
Skills
- Scrum Methodology, Effective Verbal and Written Communication, Time and Task Management, Proactive, Cross Functional Collaboration, People Skills, Result Driven, Familiarity with Technology Tools, Growth Mindset, Embrace Change and Learning, Project Management, Project coordination, Leadership, Data Analysis, Problem Solving, Innovative Mindset, Customer Service, Remote Work
- DASM, Remote Collaboration Tools: Zoom, Google Workspace GoToMeeting, GoToWebinar, Dropbox
- Document Software: Microsoft (Word, Excel, PowerPoint, Outlook), Google Drive
- Skillfully adopting new Technology quickly and independently
Languages
French Full Professional, High Proficiency
Timeline
Owner/Manager
SHUALA Hair Care LLC
11.2023 - Current
Pharmacy Tech Lead
Quick and Save Pharmacy
03.2016 - 05.2021
Owner/Manager
Intense Cosmetics LLC
01.2016 - Current
Salon Owner/Manager
Claudine’s
05.2012 - 09.2015
MBA - Business Administration/ Project Management
Southern New Hampshire University
Bachelor of Science - Business Science
Western International University
Websites
Certification
- Scrum Master/Agile
- Interior Design
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