Experienced fine dining professional with over 15 years of front-of-house expertise in high-end, fast-paced restaurant environments, including CUT by Wolfgang Puck and Morton’s The Steakhouse. Known for delivering exceptional, personalized service to VIP clientele, with a strong focus on guest satisfaction, menu and wine knowledge, and upselling high-value items. Proven ability to lead teams, train new staff, and uphold the highest standards of hospitality. Brings a polished, calm, and confident presence to every guest interaction, consistently enhancing the overall dining experience.
Overview
16
16
years of professional experience
2000
2000
years of post-secondary education
1
1
Certification
Work History
Front Server
CUT by Wolfgang Puck
Las Vegas, NV
03.2017 - Current
Provides personalized, high-level service to VIP clientele, ensuring a memorable fine-dining experience
Expertly presents menu items and offers wine pairings, demonstrating extensive product knowledge
Consistently upsells exclusive off-menu specials, contributing to increased revenue and guest satisfaction
Collaborates with team and management to uphold top service standards in a fast-paced environment
Front Server
Morton’s The Steakhouse
Las Vegas, NV
04.2010 - 03.2017
Managed banquet functions as team Captain, delivering smooth, well-organized high-volume events
Maintained exceptional cleanliness and organization of server sections to meet health and safety standards
Trained and mentored new front-of-house staff, helping improve team readiness and service consistency
Delivered high-quality service that upheld the tradition and excellence of the Morton’s The Steakhouse dining experience.