Karen Gilliam
Palm Bay,FLORIDA
Summary
Detail-oriented Manufacturing Associate with over 5 years of experience in assembly, production, and quality control. Possess excellent organizational and problem-solving skills with a proven track record of consistently meeting production targets and deadlines. Experienced in working with a variety of machinery and tools.
Overview
12
12
years of professional experience
Work History
Assembler
Gauzy
Melbourne, FL
01.2025 - Current
- Implemented process improvements that enhanced workflow efficiency in assembly line operations.
- Increased production efficiency by assembling components quickly and accurately.
- Assembled components with minimal supervision, exceeding expected project milestones.
- Assembled Embraer Phenom 300 aircraft window components using calibrated tools while maintaining strong attention to detail and adherence to aerospace quality standards.
Tour Guide
Historic Tours of America
St. Augustine, FL
02.2022 - 10.2024
- Maintained a positive, customer-focused attitude throughout all tours.
- Managed customer inquiries and complaints in a timely and professional manner.
- Ensured the safety of all participants throughout the tour.
Case Manager
St. Francis House
St. Augustine, FL
08.2021 - 01.2022
- Collaborated with community-based organizations to ensure clients had access to necessary resources.
- Acted as an advocate for clients in interacting with legal, medical, and social service systems.
- Assisted clients in developing and maintaining positive relationships with family members.
Director of Social Services
St. Augustine Heath and Rehab
St. Augustine, FL
07.2020 - 06.2021
- Developed and maintained a comprehensive database of clients and services.
- Developed and maintained relationships with local, state, and federal agencies to ensure compliance with regulations.
- Created and maintained detailed records of all social services provided, including client assessments, service plans, and progress reports.
CRPS
EPIC Behavioral Healthcare
St. Augustine, FL
07.2020 - 01.2021
- Conducted comprehensive assessments and developed tailored interventions.
- Facilitated individual and group therapy sessions resulting in a[number]% improvement in client engagement and satisfaction scores.
- Forged several new relationships resulting from excellent customer service.
Manufacturing Associate
National Gypsum Co
Green Cove Springs, FL
01.2020 - 01.2020
- Performed routine maintenance on machinery and equipment.
- Assisted in the setup and calibration of manufacturing equipment for smooth operations.
- Performed regular preventative maintenance on machinery.
Manufacturing Associate
Carlisle IT
St. Augustine, FL
01.2014 - 01.2019
- Demonstrated expertise in operating cablers, wrappers, extruders, micrometers and other hand tools to meet production goals.
- Coordinated production activities with other departments.
- Executed quality assurance procedures to uphold product quality standards.
Education
Associates of Science - Psychology
Corning Community College
Corning, NY12-2020
Skills
- Lean Manufacturing
- Problem Solving
- Shipping/Receiving
- Machining
Timeline
Assembler
Gauzy
01.2025 - Current
Tour Guide
Historic Tours of America
02.2022 - 10.2024
Case Manager
St. Francis House
08.2021 - 01.2022
Director of Social Services
St. Augustine Heath and Rehab
07.2020 - 06.2021
CRPS
EPIC Behavioral Healthcare
07.2020 - 01.2021
Manufacturing Associate
National Gypsum Co
01.2020 - 01.2020
Manufacturing Associate
Carlisle IT
01.2014 - 01.2019
Associates of Science - Psychology
Corning Community College