Summary
Overview
Work History
Education
Skills
Certification
Languages
Languages
Timeline
Generic

LAMARANA DIALLO

Gatineau, ,Quebec

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects or incidents simultaneously with a high degree of accuracy. Successful at completing new installations, updates and configuration of network components. Experienced in setting up devices, troubleshooting issues and optimizing settings. Knowledgeable about maintaining current software and hardware to meet user needs. Experienced in using Endpoint Detection and Response software (SIEM, McAfee, Crowdstrike, Defender ETC.). Advanced knowledge of at least one leading SIEM platform and IDS/IPS. Experienced handling common threat actor tactics (Phishing, DDoS events, Malware)

Overview

6
6
years of professional experience
1
1
Certification

Work History

Cybersecurity Analyst

OTI/Cyber Command
THE BRONX, NY
05.2023 - Current
  • Analyzed network traffic logs, firewall logs, intrusion detection system alerts, and antivirus reports to identify potential threats.
  • Conducted vulnerability scans using automated tools to detect any weaknesses in the system.
  • Responded promptly to cyber incidents by analyzing attack signatures, isolating affected systems, and restoring normal operations.
  • Monitored user activities on the network for suspicious behavior or malicious activity.
  • Created detailed incident reports following a successful breach or other security event.
  • Reviewed audit logs daily for unusual activity or patterns that could indicate an attempted breach or attack.
  • Investigated information security breaches to identify vulnerabilities and evaluate damage.
  • Assisted with developing strategies for responding to potential cyber attacks such as malware outbreaks, phishing campaigns, ransomware attacks.

Service Delivery Intern

NYC OTI/ Cyber Command
Manhattan, NY
06.2022 - 01.2023
  • Assisted in the setup of new computer equipment in classrooms and offices and install the software.
  • Provided technical assistance to customers via telephone and email, troubleshooting hardware and software issues.
  • Managed and upkeep assets and users accounts data tracking systems including technology equipment tracking, and others as needed.
  • Helped manage company assets using Gold magic/Jira, JAMF, Azure, and Rapid7, and created online systems via google forms/sheets.
  • Provisioned and deprovisionned endpoints assets and accounts for new and leaving employees.
  • Served as an online tech support person for cyber employees using help desk applications.
  • Performed daily tasks such as creating user accounts, resetting passwords, installing applications, and configuring systems.

Super Peer (Supervising Mentor)

BMCC Departments of Student Affairs
New York, NY
08.2019 - 12.2022
  • Performed outreach, every week, to 7-10 mentors under my supervision.
  • Troubleshooted problems, reviewed journal logs, and monitored mentor's effectiveness each week.
  • Provided customer service and office coverage, assisted with workshops and events, and conducted interviews during mentor's selection phases.
  • Used Google sheet to analyze collected journals logs to determine mentor's effectiveness and mentees engagement.
  • Provided support and advice on mentor-mentee issues, served as advocate for mentors, and identified resources to help mentors enhance personal development and growth.

IT Tech Support Intern

CUNY Internship Program DOE IT
Bronx, NY
11.2021 - 06.2022
  • Assisted in the setup of new computer equipment in classrooms and offices and installing the software.
  • Managed and upkeep data tracking systems including technology equipment tracking, ATS, and others as needed.
  • Helped manage virtual attendance logs, creating online systems via google forms/sheets.
  • Ensuring that LCD projectors, smart boards, and other related audio/video equipment are functioning.
  • Serving as an online tech support person for families, teachers, and students.
  • Configure wireless devices to access the DOE network onsite.

Math and Computer Science Tutor

CUNY Tutor Corps Summer in the City
New York, NY
07.2019 - 05.2020
  • Taught students, ages 9 to 12 how to build robots during 'Summer in the City' program to encourage students to pursue STEM related majors and career paths using 5-week program curriculum.
  • Collaborated with host teacher to review lesson plans and assisted students 1:1 and in groups.
  • Shared personal college experiences with students to inspire and motivate them to attend college.
  • Tutored math to students one on one and in small groups by utilizing different methods of study.
  • Explained complex concepts using diagrams, models and real-world examples for better comprehension.
  • Collaborated with students, parents, teachers and school administrators to determine students' needs and develop effective tutoring strategies.

ASAP Math Supplemental Instructional (SI); Math Professor Assistant

Borough of Manhattan Community College
New York, NY
01.2018 - 05.2019
  • Attended all class meetings of scheduled courses, recorded notes, and answered students' questions.
  • Developed and implemented innovative teaching methods that enhanced student engagement and learning outcomes.
  • Prepared SI session lessons on a weekly basis.
  • Conducted two-hour study sessions per week for eight to ten students to assist them with understanding lectures and concepts.
  • Helped a SI supervisor in training other SI Leaders.
  • Attended professional development workshops conducted by a supervisor.

Education

Bachelor of Science in Computer Science and Information Security/Auditing/ Information Assurance -

John Jay College of Criminal Justice
06.2023

Associate of Science in Mathematics -

Borough of Manhattan Community College (BMCC)
12.2019

Skills

  • Cybersecurity Frameworks
  • Monitoring Computer Viruses
  • Managing Security Breaches
  • Risk Mitigation
  • Reporting and Documentation
  • Incident Response
  • Palo Alto
  • Active Directory
  • Firewall and IDS Administration
  • Identity and Access Management
  • Malware Analysis
  • Cybersecurity Protocols
  • Crowdstrike Falcon Insight
  • XSOAR
  • Application security
  • Intrusion Detection
  • Phishing email analysis

Certification

CompTIA Cybersecurity Analyst (CySA+)

CompTIA Advanced Security Practioner (CASP+)

Languages

  • French, Full Professional
  • Spanish, Limited
  • English, Full Professional

Languages

English
Full Professional
French
Native/ Bilingual

Timeline

Cybersecurity Analyst

OTI/Cyber Command
05.2023 - Current

Service Delivery Intern

NYC OTI/ Cyber Command
06.2022 - 01.2023

IT Tech Support Intern

CUNY Internship Program DOE IT
11.2021 - 06.2022

Super Peer (Supervising Mentor)

BMCC Departments of Student Affairs
08.2019 - 12.2022

Math and Computer Science Tutor

CUNY Tutor Corps Summer in the City
07.2019 - 05.2020

ASAP Math Supplemental Instructional (SI); Math Professor Assistant

Borough of Manhattan Community College
01.2018 - 05.2019

Bachelor of Science in Computer Science and Information Security/Auditing/ Information Assurance -

John Jay College of Criminal Justice

Associate of Science in Mathematics -

Borough of Manhattan Community College (BMCC)
LAMARANA DIALLO