LaMarcus Goodwin
Dallas,TX
Summary
Ambitious Enrollment Specialist with exemplary listening and communication skills. Adept at planning, organizing and facilitating enrollment process. Dedicated to keeping customers happy and maximizing employee participation.
Overview
5
5
years of professional experience
Work History
Enrollment Specialist of Admission/Recruiter/Financial Aid Advisor
Angelina College
02.2023 - Current
- Elevated the enrollment experience for prospective students through personalized guidance and proactive support throughout the enrollment process
- Effectively synthesized and delivered comprehensive reports related to enrollment functions, ensuring accurate and timely communication of crucial information
- Leveraged robust networking skills to foster connections within the community, high schools, and other pertinent stakeholders, consequently driving increased enrollment within college programs
- Evaluate financial aid applications, determine eligibility, and award financial aid packages in accordance with federal, state, and institutional policies
- Counseled students and parents about financial aid options and program details.
- Collaborate with academic advisors and other departments to ensure a seamless student experience
- Stay current on changes in financial aid regulations and policies to ensure compliance.
Family Pastor
Free People Church
01.2020 - Current
- Exemplified astute financial stewardship by overseeing the family ministry budget and adroitly managing a dynamic 15-member leadership team
- Elevated congregational cognizance of the indispensable contributions made by youth to church operations and community life
- Mentored and empowered youth and families, imparting valuable life experiences to foster robust self-esteem and refine social acumen
- Provided compassionate spiritual care through dedicated visitations, counseling sessions, and heartfelt prayers, cementing a sense of belonging within the congregation.
Behavioral Specialist / Lufkin
Lufkin ISD
07.2020 - 12.2022
- Provided nurturing care for over 15 mentally and physically challenged children per year, adeptly managing high-pressure scenarios with a focus on fostering a secure and pleasant environment
- Tailored personalized interventions for individual students grappling with behavioral challenges, leveraging proactive, positive reinforcement methodologies
- Assumed a pivotal role in maintaining a safe and conducive learning environment through vigilant supervision of student conduct during daily academic routines, collaborating with administrative leadership to refine discipline practices.
- Promoted safe and therapeutic patient care through consultation and supervision, communication and interactions.
- Counseled and facilitated therapeutic groups in accordance with patient's recovery plan objectives and needs.
Account Manager/Retention Customer Service Representative
Altice USA
01.2020 - 07.2020
- Driven professional with a diverse background in, , education, and leadership roles
- Proven expertise in resolving conflicts, enhancing customer retention, and optimizing operational efficiency
- Proficient in leveraging technology for seamless communication and process improvement
- Known for resourceful problem-solving and enhancing team productivity
- Open to new challenges and dedicated to delivering impactful results
- Demonstrated exceptional conflict resolution skills, successfully retaining 98% of customers by skillfully addressing complaints and providing comprehensive information on ancillary services
- Orchestrated seamless customer interactions using an array of software tools, ensuring streamlined order tracking and vigilant monitoring of account performance
- Amplified sales performance through adept advisory services on purchases, effectively cross-promoting supplementary products
- Engineered and executed strategies for expanding service sales, resulting in a substantial annual revenue upswing.
- Built positive rapport and relationships for high levels of customer satisfaction.
SpEd Paraprofessional
Colmesneil Independent School District
01.2019 - 12.2019
- Delivered personalized educational, behavioral, and emotional support to individual students to enable positive learning outcomes.
- Interacted physically and verbally with students throughout each day.
Education
Associate's Degree - Arts, Health and Physical Education
Angelina College
Lufkin, TXBachelor's Degree - Kinesiology
Jarvis Christian College
Hawkins, TX12.2023
Skills
- Proficient in financial aid software and systems
- Strong understanding of federal and state financial aid regulations
- Excellent communication and interpersonal skills
- Detail-oriented and highly organized
- Ability to work effectively in a fast-paced, deadline-driven environment
- Customer service and problem-solving skills
- Special Events
- Christian Education
- Student Services
- Data Entry Skills
Timeline
Enrollment Specialist of Admission/Recruiter/Financial Aid Advisor
Angelina College
02.2023 - Current
Behavioral Specialist / Lufkin
Lufkin ISD
07.2020 - 12.2022
Account Manager/Retention Customer Service Representative
Altice USA
01.2020 - 07.2020
Family Pastor
Free People Church
01.2020 - Current
SpEd Paraprofessional
Colmesneil Independent School District
01.2019 - 12.2019
Associate's Degree - Arts, Health and Physical Education
Angelina College
Bachelor's Degree - Kinesiology
Jarvis Christian College
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