Lamaud Franklin
Pflugerville
Summary
Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues. Friendly Barista with great people skills and sales experience. Dedicated to creating personalized customer experiences while offering expertise in coffee production, and preparation. Strong knowledge of roasting and brewing, with enthusiasm for promoting sustainable and fair-trade coffee. Compassionate [Job Title] possesses gentle touch and caring attitude centered on treating people with dignity and respect. Expertise in [Area of expertise]. Collaborative team player with strong clinical and interpersonal skills. Available [Number] hours per week, weekends and evenings. Empathetic Care Worker with sensitive and compassionate approach to cultivating trusting, stimulating and varied lifestyle for residents. Offers enhanced care with flexible learning approach for patients. Experience in hospital and in-home settings providing guidance and encouragement to patients through physical and emotional support.
Experienced nursing professional with excellent skills in patient assessment, disease management and medication administration. Proven track record of delivering high-quality care.
Passionate Nurse with demonstrated experience in hospital settings. Proven ability to build strong relationships with patients and families while providing compassionate care. Offers strong task prioritization and organizational skills.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
9
9
years of professional experience
Work History
LVN Charge Nurse
Amergis Healthcare Staffing Agency
06.2024 - 01.2026
- Oversaw patient conditions, administered medicine, performed interventions and took detailed records.
- Responded to patient requests with appropriate clinical and personal assistance.
- Took samples to complete diagnostic and routine assessment tests.
- Protected patients and healthcare team members from infection by sterilizing equipment and reusable supplies.
- Documented patient vitals, behaviors, and conditions to communicate concerns to supervising nurse.
- Managed daily staff assignments and patient scheduling to guarantee clinic coverage and flow.
- Delivered direct quality care to patients by evaluating medical conditions and managing and assessing treatments.
- Documented vitals and medical histories in patient charts when assessing patients and communicated patient information to physicians and other nurses for care continuity.
- Updated patient medical records with services provided, health conditions, and response to treatments using [Software].
- Served as charge nurse, caring for patients with serious illnesses.
- Analyzed patient assessments and laboratory data to bring any issues to attention of physicians.
- Provided diagnosis information, treatment possibilities, disease management tips and wound care advice to patients, loved ones and caregivers.
LVN Student Nurse
Austin State Hospital
04.2024 - 01.2025
- Administered medications via oral, IV, and intramuscular injections and monitored responses.
- Performed regular rounds to check on well-being of patients.
- Monitored patient vital signs, reporting any changes to experienced nursing staff.
- Assessed patients' temperature, pulse, and blood pressure and recorded in electronic medical records.
- Helped patients complete bathing, dressing and eating.
- Developed and implemented individualized patient care plans.
- Coordinated patient transfers to other facilities.
- Evaluated patient histories, complaints, and current symptoms.
- Worked with multidisciplinary team to carry out successful treatment plans for diverse acute and chronic conditions.
- Circulated assigned floor to measure and record patients' fluid and food levels, implementing measures to promote healthy intake and output as necessary.
- Supported diagnoses by taking blood samples from patients for laboratory testing.
Advanced EMT
St. David's Round Rock Medical Center
02.2023 - 04.2024
- Conducted equipment and vehicle checks to maintain continuous and safe operation.
- Communicated with patients about pain, comfort, and needs during transportation and preliminary medical care.
- Developed and maintained rapport with coworkers and local hospital staff to facilitate efficient patient care.
- Trained EMTs in basic life support skills, oxygen therapy, and wound care.
- Coordinated with registration staff, medics, ER staff and ER physicians to cut time between admission and treatment, improving patient outcomes and delivery of care.
- Teamed on trauma and emergency interventions involving serious head injuries, gunshot wounds, and thoracic trauma.
- Educated patients and answered questions about health condition, prognosis, and treatment.
- Answered codes quickly and orchestrated efficient, skilled medical care.
- Delivered important IV and venous medications to control symptoms and provide effective treatments.
- Communicated openly and collaboratively with all healthcare staff to organize successful patient care.
Caregiver
Brookdale Assisted Living
02.2023 - 11.2023
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Transported individuals to events and activities, medical appointments, and shopping trips.
- Recognized and reported abnormalities or changes in patients' health status to case manager.
- Built strong relationships with clients to deliver emotional support and companionship.
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
Caregiver
Heavenly Care
08.2022 - 04.2023
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Transported individuals to events and activities, medical appointments, and shopping trips.
- Recognized and reported abnormalities or changes in patients' health status to case manager.
- Built strong relationships with clients to deliver emotional support and companionship.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
CNA
Harmony Home Health
06.2021 - 10.2022
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
- Oversaw and maintained patients' rooms, group living areas, and nurse stations.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
- Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
Camp Director
Edmo
06.2022 - 08.2022
- Supervised, guided and assisted students during crafts, art projects, games and other activities to provide developmental stimulation.
- Monitored camper behavior during activities, effectively handling discipline situations and encouraging positive behavior.
- Answered phones quickly, addressing questions, taking messages and forwarding calls.
- Performed staff evaluations and addressed areas for improvement.
- Offered campers compassionate support for personal and social issues, helping each develop positive skills for dealing with interpersonal conflicts.
CNA
Heart to Heart Home Health Care
02.2021 - 10.2021
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
- Oversaw and maintained patients' rooms, group living areas, and nurse stations.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
- Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
Caregiver
Always Best Care
03.2020 - 05.2021
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Transported individuals to events and activities, medical appointments, and shopping trips.
- Recognized and reported abnormalities or changes in patients' health status to case manager.
- Built strong relationships with clients to deliver emotional support and companionship.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
Receptionist
Maranatha Community Church - Mcctoday
03.2019 - 06.2020
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Responded to inquiries from callers seeking information.
- Resolved customer problems and complaints.
- Answered phone promptly and directed incoming calls to correct offices.
- Confirmed appointments, communicated with clients, and updated client records.
Barista
Starbucks
02.2019 - 11.2019
- Maintained regular and consistent attendance and punctuality.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
- Recommended products based on solid understanding of individual customer needs and preferences.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
Security Officer
Allied Universal Security Services
01.2018 - 03.2019
- Conducted regular patrols of key areas to spot and control security concerns.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.
- Reported suspicious activities and persons to law enforcement.
- Checked and verified photo identification prior to granting facility access.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
Barista
Starbucks
06.2017 - 12.2017
- Maintained regular and consistent attendance and punctuality.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
- Recommended products based on solid understanding of individual customer needs and preferences.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
Education
Associate of Science - License Vocational Nursing
Concorde Career College
North Hollywood, CA01.2020
Bachelor of Arts - Music Education
Biola University
La Mirada, CA08.2014
Skills
- ADL Assistance
- Mobility Assistance
- Meal Preparation
- Food Running
- Up-selling
- Table Bussing
- Coffee expertise
- Behavioral Management
- Patient Companionship
- Food assembly
- Inventory Control
- Safe Food Handling
- ServSafe
- Customer Service
- Regulatory compliance
- Nursing auditing
- Patient care coordination
- Privacy and confidentiality
- Care delivery oversight
- Staff scheduling
- Admissions coordination
- Infection control protocols
- Wound care management
- Nursing department oversight
- Delegation
Accomplishments
- Resolved product issue through consumer testing.
Languages
Spanish
Professional Working
Timeline
LVN Charge Nurse
Amergis Healthcare Staffing Agency
06.2024 - 01.2026
LVN Student Nurse
Austin State Hospital
04.2024 - 01.2025
Advanced EMT
St. David's Round Rock Medical Center
02.2023 - 04.2024
Caregiver
Brookdale Assisted Living
02.2023 - 11.2023
Caregiver
Heavenly Care
08.2022 - 04.2023
Camp Director
Edmo
06.2022 - 08.2022
CNA
Harmony Home Health
06.2021 - 10.2022
CNA
Heart to Heart Home Health Care
02.2021 - 10.2021
Caregiver
Always Best Care
03.2020 - 05.2021
Receptionist
Maranatha Community Church - Mcctoday
03.2019 - 06.2020
Barista
Starbucks
02.2019 - 11.2019
Security Officer
Allied Universal Security Services
01.2018 - 03.2019
Barista
Starbucks
06.2017 - 12.2017
Bachelor of Arts - Music Education
Biola University
Associate of Science - License Vocational Nursing
Concorde Career College