LaMetrizia Eason
Publix
Jacksonville,FL
2027
years of professional experience
Dynamic professional with a strong work ethic and expertise in food preparation, honed at Publix. Proven track record in delivering exceptional customer service while maintaining cleanliness and adhering to food safety standards. Recognized for efficiently managing workflow and ensuring high-quality product presentation, contributing to a positive shopping experience.
Work History
Deli Clerk
- Prepared deli subs and sliced meats and cheeses following Publix quality standards.
- Assisted customers with product selection, special orders, and prepared food requests.
- Maintained clean, sanitized work areas, equipment, and food prep surfaces.
- Restocked display cases, rotated products, and checked freshness for quality control.
- Operated slicers, scales, and kitchen equipment safely during daily production tasks.
- Packaged, labeled, and priced deli items according to store procedures.
- Followed food safety guidelines while handling hot foods, cold cuts, and perishables.
- Supported team workflow by completing prep tasks and keeping service area organized.
- Greeted customers at counter to fulfill requests and answer questions.
- Precisely measured, weighed, sliced, and packaged deli products according to customer requests while minimizing waste.
Packer Associate
- Picked merchandise from warehouse locations for outbound orders.
- Packed items securely to reduce damage during shipping and handling.
- Checked SKU, size, and quantity against order details before shipment.
- Labeled cartons and prepared packages for carrier pickup.
- Inspected products for defects and reported inventory differences.
- Organized completed orders to support efficient workflow and staging.
- Followed safety procedures while using packing materials and warehouse equipment.
- Assisted team members with replenishment, sorting, and order completion tasks.
Dispatch Supervisor
- Supervised dispatch team operations, prioritizing alarm events and service calls for field technicians.
- Coordinated technician routing, schedule changes, and emergency response assignments using dispatch systems.
- Monitored inbound call queues, ensuring accurate intake of customer issues and work order details.
- Resolved scheduling conflicts quickly, maintaining consistent coverage for installation and service appointments.
- Tracked open tickets and alarm escalations, verifying timely follow-up and proper case documentation.
- Coached dispatch staff on call handling, escalation procedures, and workflow accuracy.
Retail Sales Associate
- Supported customers with product selection questions and checkout help across sales floor.
- Used point-of-sale systems to process transactions accurately and efficiently.
- Replenished merchandise and arranged shelves to keep displays neat and organized.
- Found items, checked inventory, and directed customers to correct departments.
- Kept store area clean and organized to improve shopping experience for customers.
- Helped resolve basic customer concerns while following professional service standards.
- Applied tags, prices, and labels to products according to store guidelines.
- Assisted with inventory counts and reported stock differences to management.
- Maintained clean, safe work areas and followed store procedures consistently.
- Welcomed customers and helped with product questions, selections, and purchases.
Education
GED
Skills
Customer service
Cleanliness and sanitation
Honesty and integrity
Strong work ethic
Safe food handling practices
Cleaning and sanitizing
Food preparation
Food safety
Meat slicing expertise
Safe food handling
Equipment safety
Food preparations
Sanitation practices
Order taking accuracy
Menu memorization
Flexible schedule
Work area maintenance
Proper food handling
Platter and tray preparation
Timeline
Deli Clerk
Publix
2023 - CurrentRead More
Packer Associate
Coach Warehouse
2018 - 2022Read More
Dispatch Supervisor
ADT Security
2013 - 2017Read More
Retail Sales Associate
Walmart
2006 - 2012Read More
Fcc
GED
Read More