LAMON FRAZIER JR.
Charlotte,NC
Summary
High-performing Operations Manager with over four years of experience delivering successful improvements for business operations, profitability and team development. Resourceful project manager and compliance specialist to thrive in fast-paced and changing environments. Dedicated to sustaining operational accuracy and delivering results for optimal profitability.
Overview
3
3
years of professional experience
Work History
Operations Manager
Loves Travel Stop
Charlotte, NC
09.2023 - Current
- Managed staffing needs through recruitment, selection, onboarding and training, disciplinary action as necessary.
- Reviewed daily financial reports and reconciled accounts to keep information current and accurate.
- Directed operations staff by providing guidance, training, and support in order to meet company objectives.
- Managed all aspects of daily business operations including budgeting, scheduling, inventory control, customer service and sales.
Operations Manager
FedEx Ground
Charlotte
12.2020 - 09.2023
- Over 20+ Package handler's managed
- Ability to delegate tasks, executing directives, and store layouts
- Consistently motivating Package handler's to be a team player with unwavering energy and effort
- Working with a sense of urgency and importance
- Leading Onsight training, providing Package handlers with the necessary tools and resources for success and retention.
Floor Manager/ Auto Sales Representative
Griffin Buick GMC
Monroe
01.2023 - 07.2023
- Greets customers at arrival to build positive relationships and discuss vehicles
- Explains differences between models to clients, comparing and discussing capabilities and features
- Managed sales negotiations and financing options
- Followed up with customers to build long-term relationships and successful referrals
- Showed the ability to adapt while staying persistence and patient.
Student Success Leader
Central Piedmont Community College
Charlotte, NC
06.2022 - 11.2022
- Engagement with scholars of various ethnicity/age
- Took lead in supporting students with academic/emotional struggles
- Actively being the vocalist for new ideas and strategic planning
- Facilitated group discussion sessions on topics such as study skills, college preparation and career exploration.
Retail Associate/A.M manager
Jos. A. Banks Tailored Brands
Charlotte
08.2021 - 12.2021
- Advertised proper Retail sales methods for crowds of various age
- Serviced customers in an outstanding manner
- Assists customers with purchase decision's
- A willingness to adapt
- Ability to demonstrate patience and understanding.
Education
Associate Degree: Business -
Central Piedmont Community College
07-2025
High School Diploma -
West Charlotte High School
06.2020
Skills
- P&L Management
- Sales Management
- Coaching & Counseling
- Project management abilities
- Business Development
- Team Building/Leadership
References
References available upon request.
Timeline
Operations Manager
Loves Travel Stop
09.2023 - Current
Floor Manager/ Auto Sales Representative
Griffin Buick GMC
01.2023 - 07.2023
Student Success Leader
Central Piedmont Community College
06.2022 - 11.2022
Retail Associate/A.M manager
Jos. A. Banks Tailored Brands
08.2021 - 12.2021
Operations Manager
FedEx Ground
12.2020 - 09.2023
Associate Degree: Business -
Central Piedmont Community College
High School Diploma -
West Charlotte High School