Lamond Alexander
Houston,TX
Summary
Self-motivated professional successful in seizing viable opportunities for expansion and innovation in business. Background in increasing profits, reducing costs and transforming customer service standards. Experienced in leading and supervising operational and sales teams.
Overview
9
9
years of professional experience
Work History
Courtesy Bus Driver
Avis Budget Group
Houston, TX
03.2024 - Current
- Maximized fuel efficiency by planning optimal routes and avoiding unnecessary detours.
- Adhered to strict safety guidelines, thus maintaining an accident-free driving record during employment.
- Ensured passenger safety by performing thorough vehicle inspections and maintaining strict adherence to traffic regulations.
- Provided valuable local knowledge to guests, suggesting points of interest and recommending popular attractions within the area.
Store Manager
Dollar Tree Stores
Houston, TX
10.2024 - 05.2025
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Owner Operator/Class A CDL Truck Driver
Landstar Carrier Services
Jacksonville, FL
12.2019 - 02.2024
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Consulted with customers to assess needs and propose optimal solutions.
Owner Operator/Class A CDL Driver
JB Hunt Transport
Lowell, AR
04.2019 - 12.2019
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Consulted with customers to assess needs and propose optimal solutions.
Local Truck Driver
JB Hunt Transport
Houston, TX
08.2017 - 05.2019
- Performed pre-and post-trip inspections to maintain vehicle condition, identifying any necessary repairs or maintenance needs promptly.
- Contributed to a positive work environment with strong teamwork skills and open communication among colleagues.
- Developed strong relationships with regular clients fostering trust and loyalty which increased repeat business opportunities.
- Promoted safe driving habits by adhering strictly to speed limits, traffic laws and DOT regulations.
- Reduced fuel consumption with careful route planning and efficient driving techniques.
- Streamlined delivery process by effectively prioritizing tasks and organizing pick-ups/drop-offs in a logical sequence, optimizing overall productivity.
CDL Class A Driver
Causal Driver Leasing
Houston, TX
03.2016 - 08.2017
- Developed strong relationships with clients through excellent communication skills and professional demeanor.
- Conducted post-trip inspections to detect any potential vehicle issues, reporting concerns promptly to management for prompt resolution.
- Loaded and unloaded products at warehouses and customer locations using hand trucks, pallet jacks, and forklifts.
- Increased customer satisfaction by providing exceptional service during pickup and delivery interactions.
- Maintained daily, legible DOT log book and submitted corresponding documents.
- Ensured vehicle safety with regular maintenance checks, resulting in reduced breakdowns and increased reliability.
- Enhanced delivery efficiency by planning and executing optimal routes for daily transportation assignments.
Education
No Degree - Business Management
New Mexico Junior College
Hobbs, NM08.1997
High School Diploma -
Hobbs High School
Hobbs, NM05.1997
Skills
- Customer Relations
- Small business operations
- Relationship Building
- Verbal and written communication
- Operations Management
- Business Management
- Business Planning
Timeline
Store Manager
Dollar Tree Stores
10.2024 - 05.2025
Courtesy Bus Driver
Avis Budget Group
03.2024 - Current
Owner Operator/Class A CDL Truck Driver
Landstar Carrier Services
12.2019 - 02.2024
Owner Operator/Class A CDL Driver
JB Hunt Transport
04.2019 - 12.2019
Local Truck Driver
JB Hunt Transport
08.2017 - 05.2019
CDL Class A Driver
Causal Driver Leasing
03.2016 - 08.2017
No Degree - Business Management
New Mexico Junior College
High School Diploma -
Hobbs High School