Lamont Cottle
Philadelphia,PA
Summary
Experienced Security Monitor with quick instincts. Actively monitor surroundings and guards physical, monetary and personnel assets. Establishes policies and action plans to guarantee success and optimal team performance. Solid history training team members on standard protocol when patrolling large crowds.
Overview
14
14
years of professional experience
Work History
Security Officer
Elite Guard Security
01.2023 - Current
- Improves overall security by conducting regular patrols and monitoring surveillance systems.
- Prevents unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Maintains a safe environment for employees and visitors through continuous risk assessment and threat analysis.
- Reduce incident response times by implementing efficient emergency procedures and collaborating with local law enforcement agencies.
Security Officer
OPS Security Group
10.2018 - 09.2022
- Improved overall security by conducting regular patrols and monitoring surveillance systems.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
- Decreased instances of theft, vandalism, and trespassing through diligent observation and reporting suspicious activities.
- Ensured proper functioning of security equipment by performing routine inspections, maintenance, and coordinating repairs as needed.
Legal Administrative Specialist (Tele service Representative)
VA Regional office
01.2020 - 01.2021
- Counseled veterans, their dependents, and beneficiaries regarding the full array of benefits available through the Department of Veterans Affairs, as well as non-VA benefits available through other organizations concerned with veterans.
- Explored all avenues of assistance available to the veteran and took positive action to encourage individuals to fully utilize these benefits.
- Discussed with the veteran the short and long circumstances which might weigh on a choice between various benefits.
- Explained the types of documents necessary to facilitate timely processing of claims and provided assistance in obtaining and completing such documents and forms as required.
Contact Representative (Tele service Representative)
Social Security Adminstration
01.2010 - 01.2020
- Performed duties related to the examination of recovery overpayment remittances to prepare, control, safeguard and deposit remittances in the form of checks, money orders, credit cards or cash.
- Processed bounced checks received from the Federal Reserve Bank.
- Researched the record control number on check and determines trust funds and social security number.
- Returned original check to debtor using an approved Social Security Administration form letter.
- If a discrepancy in the totals occurs, corrective action is initiated to reconcile SSA Trust Funds.
- Verified information into Debit Management Systems.
- Reconciled totals.
Education
Pharmacy Technician
DPT Business School
Philadelphia, PASkills
- Microsoft Word
- Microsoft Outlook
- PowerPoint
- Electronic Surveillance
- Investigation Documentation
- Threat Management
- Stationary Surveillance
- Personnel Screening
- Access Control
- Conflict De-Escalation
Timeline
Security Officer
Elite Guard Security
01.2023 - Current
Legal Administrative Specialist (Tele service Representative)
VA Regional office
01.2020 - 01.2021
Security Officer
OPS Security Group
10.2018 - 09.2022
Contact Representative (Tele service Representative)
Social Security Adminstration
01.2010 - 01.2020
Pharmacy Technician
DPT Business School
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