Established personal connections with customers, exceeding customer service expectations
Provided exceptional customer service by assisting over 50 customers daily, resolving inquiries, troubleshooting product issues, and ensuring a positive shopping experience
Utilized the store's Point of Sale (POS) system, processed transactions, managed inventory databases, and handled returns efficiently, demonstrating a strong aptitude for using and troubleshooting technology
Resolved customer complaints and technical issues related to various products sold daily in store
Worked closely with team members to achieve sales targets
Managed inventory with accuracy, conducted regular stock checks
Balanced multiple tasks such as attending to customers, managing cash registers, and updating sales records in a fast-paced environment
Developed a deep understanding of product enabling informed recommendations to customers.
Construction Trainee
YOUTHBUILD
Philadelphia
08.2020 - 08.2021
Demonstrated expertise in framing walls with precision and accuracy
Utilized sustainable resources in product installations
Trained in hand power tools.
Education
Diploma - Green Building Trade
08.2021
YouthBuild Charter high school
Philadelphia, PA
Skills
Computer literacy
Basic math
Sales
Cashiering
Computer skills
Communication skills
Leadership
Cash handling
Time management
Inventory control
Customer Service
Sales Strategies
Team Collaboration
POS
Green building
Volunteer Experience
08/2020, 08/2021, Prepared meals on a bi-weekly basis Currently completing courses in computer science, python and Kali Linux Willing to get required certifications if requested .
Vice President Procurement, Merchandising, and Advertising at Save A Lot - Save Philly Stores LLCVice President Procurement, Merchandising, and Advertising at Save A Lot - Save Philly Stores LLC
Behavioral Health Specialist/Special Education Co-Teacher at Community Council Learning AcademyBehavioral Health Specialist/Special Education Co-Teacher at Community Council Learning Academy