LaMont Guidry

• Provide quality auto glass installation services, windshield replacement, and crack repair at dealership.
• Conduct thorough pre-and post-installation inspections to verify correct installation of auto glass components.
• Use clips, moldings, and adhesives to fix custom-cut glass to customers' vehicles.
• Perform routine maintenance tasks such as coolant changes, filter replacements, tire rotations, and brake inspections to ensure vehicle longevity
• Collaborated with team members to ensure smooth workflow, resulting in timely project completion.
• Provide detailed explanations of repair processes to customers, bringing transparency about the services being rendered.

• Replaced and recalibrated up to 8 windshields a day. While also fixing windows in vans, trucks, and cars of all makes and models.
• Calibrated vehicle electronics such as ADAS systems, lane departure warning, and forward collision alert.
• Working independently i took care of costumers by writing tickets, updating accounts and closing out work orders.
• While on mobile i was able to replace auto glass quickly and efficiently without sacrificing quality of work or customer satisfaction.
• Proven adaptability to various vehicle makes and models, ensuring seamless auto glass installation regardless of vehicle type.
• Met or exceeded company-defined quality and production goals.

• Supervised a team of 12 guards in monitoring clients high volume of business center traffic during off shift hours.
• Helped adjust schedules for 5 different sites to keep pace with costumers business needs, while factoring in expenses, and security personnel's site knowledge.
• Eliminated customer service issues by quickly resolving disputes by phone or email and correcting problems.
• Assessed ongoing security risk factors and suggested improvements to senior management.
• Helped screen and train initial new applicants to satisfy costumer needs.
• Screened vendors and contractors before granting access to restricted areas within the business centers.

Spent 3 years as armed security at a D.O.D clearance chemical plant.

• Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
• Handled all emergency situations including calling and directing emergency personal throughout the plant.
• Provided daily detailed reports to my supervisor and our costumers management team.
• Identified and challenged potentially unauthorized individuals for screening and detention in order to prevent access to restricted areas.
• Triage problems quickly, providing precise and clear information while working under minimum supervision.