Summary
Overview
Work History
Education
Skills
Timeline
Generic

LAMONT Moore

Aubrey,Texas

Summary

Ambitious Quality Analyst with track record of dependability and leadership. Knowledgeable in QA methodology with proven history of reducing errors to increase quality. Proficient in preparing test cases, plans and scripts. Dedicated to analyzing and resolving defects. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

14
14
years of professional experience

Work History

QA Analyst

Capital One Bank (Auto)
10.2019 - Current
  • Developed and maintained quality assurance procedure documentation.
  • Created and revised procedures, checklists and job aids to reduce errors.
  • Participated in departmental meetings to establish short- and long-term strategy.
  • Recorded findings of inspection process, collaborating with quality team to implement corrective actions.
  • Consulted manuals and process documents to investigate malfunctions.
  • Defined and implemented quality initiatives to reduce risk.

Bankruptcy Specialist

Capital One Bank (Auto)
06.2012 - 10.2019
  • Collaborated with attorneys and other legal personnel on bankruptcy documentation reviews, making necessary corrections.
  • Filed documents with bankruptcy courts within expected timeframes to prevent delays.
  • Developed professional relationships with bankruptcy attorneys, trustees, other legal counsel and bankruptcy court personnel.
  • Appropriately followed up with attorneys and bankruptcy trustees to avoid bankruptcy delinquencies.
  • Analyzed deeds of trust to verify grantor, grantee, trustee and loan amounts for executive leadership.
  • Researched and analyzed legal issues and cases to provide accurate advice to clients.

Adjuster

Capital One Bank N.A
11.2009 - 06.2012
  • Examined claims forms and other records to determine insurance coverage.
  • Investigated and assessed damage to property and reviewed property damage estimates.
  • Reviewed police reports, medical treatment records, and physical property damage to determine extent of liability.
  • Analyzed information gathered by investigations to report findings and recommendations.
  • Negotiated with policyholders and claimants to reach mutually satisfactory resolutions.

Education

Bachelor of Arts - Music

Southern University And A & M College
Baton Rouge, LA
05.1998

High School Diploma -

C.E. Byrd High School
Shreveport, LA
05.1994

Skills

  • Document Quality
  • Support Audits
  • Monitoring Data Quality

Timeline

QA Analyst

Capital One Bank (Auto)
10.2019 - Current

Bankruptcy Specialist

Capital One Bank (Auto)
06.2012 - 10.2019

Adjuster

Capital One Bank N.A
11.2009 - 06.2012

Bachelor of Arts - Music

Southern University And A & M College

High School Diploma -

C.E. Byrd High School
LAMONT Moore