LAMONT T. JENKINS
Detroit,MI
Summary
10 years’ of experience in automotive management inside a storefront and factory setting In-depth understanding of the function of each part of vehicle Skilled in driving the Hi-Lo Detail oriented and able to the focus on the task at hand Adept at automotive repair and maintenance Able to give accurate and detailed answers to customers Familiar with the shipping and receiving inside of a factor siting
Overview
2026
2026
years of professional experience
Work History
General Manager/Certified Lube Technician
Rout 66
01.2013 - Current
Manager
Pit Stop Usa
2013 - 2024
- Oversaw daily operations, ensuring alignment with strategic objectives and operational excellence.
- Streamlined workflow processes, enhancing team productivity and reducing operational bottlenecks.
- Led cross-functional teams to implement new initiatives, driving efficiency and collaboration across departments.
- Mentored junior staff, fostering a culture of continuous improvement and professional development.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Cross-trained existing employees to maximize team agility and performance.
- Controlled costs to keep business operating within budget and increase profits.
- Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
- Oversaw inventory management and ensured optimal stock levels to meet operational demands.
- Increased efficiency in the parts department by implementing an improved inventory management system.
Quality Parts Inspector
Global Parts
01.2011 - 01.2013
- Approved incoming materials by confirming specifications; conducting visual and measurement tests; rejecting and returning unacceptable materials.
- Approved in-process production by confirming specifications; conducting visual and measurement tests; communicating required adjustments to production supervisor.
- Approved finished products by confirming specifications; conducting visual and measurement tests; returning products for re-work; confirming re-work.
- Documented inspection results by completing reports and logs; summarizing re-work and waste; inputting data into quality database.
- Kept measurement equipment operating by following operating instructions; calling for repairs.
- Drove Hi-Lo
- Filled customer orders according to standard operating procedures
- Used computer hardware and software to generate labels and maintain equipment
Certified Lube Technician Manager/ Customer Service Advisor
Oil Exchange
01.2008 - 01.2011
Assisted Manager/ Certified Lube Technician
Jiffy Lube
01.2005 - 01.2008
- Accountable for the timely opening and closing of service center
- Management of downtime to include but not limited to; CBT training, hands on training, role playing, housekeeping, maintenance and landscaping
- Maintain the maintenance of the building, equipment and grounds, including the air compressor, HVAC, flooring, bay nets, oil/water separator, interior and exterior lighting, dumpster area, sump pump, waste oil system, tire rotation lifts, overhead doors, etc.
- Interactions with customers
- Investigate and resolve customer complaints and/or warranties to company standards
- Perform all lubrication activities on diverse vehicles
- Check customer’s car thoroughly and referred all required repairs to maintenance department
- Operate and maintain all lubrication tools
- Ensure that the customer’s vehicle is kept clean
- Ensure that all tools are in proper working order
- Lubricate complete car at the same time as looking for other items which may require repair
Education
Associate of Science - Graphic And Digital Design
IADT
Troy, Mi09.2010
Skills
- Leadership and team building
- Problem resolution
- Operations management
- Team player
- Efficient multi-tasker
- Team leadership
- Training and development
- Goal setting
- Employee scheduling
- Motivation
- Labor cost controls
Timeline
General Manager/Certified Lube Technician
Rout 66
01.2013 - Current
Quality Parts Inspector
Global Parts
01.2011 - 01.2013
Certified Lube Technician Manager/ Customer Service Advisor
Oil Exchange
01.2008 - 01.2011
Assisted Manager/ Certified Lube Technician
Jiffy Lube
01.2005 - 01.2008
Manager
Pit Stop Usa
2013 - 2024
Associate of Science - Graphic And Digital Design
IADT
Similar Profiles
Ritu Parna MohantyRitu Parna Mohanty
Finance Intern at M/S SK Rout & AssociatesFinance Intern at M/S SK Rout & Associates
Indrajeet RoutIndrajeet Rout
Senior Solution Architect at INDRAJEET ROUT, IBMSenior Solution Architect at INDRAJEET ROUT, IBM
Jacqueline BuehnerJacqueline Buehner
Small Business Owner at MY BIG TOW (03/10/10/200-04/11/2003)/My RoutSmall Business Owner at MY BIG TOW (03/10/10/200-04/11/2003)/My Rout
Shantelle MickeyShantelle Mickey
Wayfinder at Michigan Central Station PreservationWayfinder at Michigan Central Station Preservation
William StewartWilliam Stewart
Water Restoration Technician at Roto-RooterWater Restoration Technician at Roto-Rooter