Summary
Overview
Work History
Education
Skills
Certification
Personal Information
Timeline
Generic

Lamontte Henry

Baltimore,MD

Summary

Dedicated and energetic individual with recent telemarketing experience and strong customer relationship management abilities. Over 10 years of hands-on experience in warehouse operations and proficient forklift operation. Passion for the material handling equipment field drives me to seek a growth-oriented position where I can further develop and utilize my communication skills and operational knowledge.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Telemarketer

Sunrise Group
12.2024 - Current
  • Answered questions about company offerings with knowledgeable responses about products and services.
  • Built relationships with customers using strong persuasion and active listening skills.
  • Answered calls, took messages, and transferred calls to correct individuals.
  • Displayed excellent sales skills and understanding of how to leverage abilities to exceed quotas.
  • Handled high-volume telemarketing operations with expert use of client management software and computer dialing.
  • Completed daily and weekly sales reporting using assigned tools.
  • Increased sales conversion rates by effectively communicating product benefits and special offers.

Warehouse Worker

Lyneer staffing
11.2023 - 11.2024
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Helped maintain an organized stockroom by labeling shelves clearly, designating specific areas for different products, and rotating stock regularly as required.
  • Operated various types of warehouse machinery safely, adhering to all relevant guidelines and protocols.
  • Managed incoming shipments effectively by inspecting goods for quality control purposes before storing them appropriately.
  • Enhanced order fulfillment accuracy, double-checking each order against its picking list.
  • Loaded and unloaded materials onto and off of trucks for fast shipment.

Forklift Operator

Delmarva Corrugated Packaging
04.2023 - 05.2024
  • Built pallets and loads for partial and mixed pallets, wrapped finished pallets and staged pallets and loads into truck when ready for shipment.
  • Drove carts, dollies, hand trucks, mobile power-propelled trucks and other moving equipment to move large quantities of merchandise.
  • Received products using frequency scanners, unloaded shipments from trucks and fulfilled and organized orders to streamline customer delivery processes.
  • Verified functionality of forklifts through performance of preventive maintenance and effective troubleshooting of malfunctions.
  • Reduced product damage by performing routine forklift maintenance and safety checks.

Forklift Operator/Reach Truck Operator

KEHE Distribution Center
08.2021 - 01.2023
  • Transported goods between warehouse locations according to shipment and storage needs
  • Developed strong relationships with co-workers, fostering a positive work environment based on mutual respect.
  • Reduced product damage by skillfully maneuvering reach trucks in tight spaces and high shelves.
  • Demonstrated adaptability by quickly learning new technologies and processes related to warehouse operations.
  • Facilitated smooth handover of shifts by maintaining clear records of completed tasks and pending duties.
  • Operated or tended automatic stacking, loading and packaging machines.
  • Facilitated prompt shipping, executing precise and timely order fulfillment.

Education

High school diploma or GED - Carpentry

Glasgow High School
Newark, DE
06.1996

Skills

  • Forklift
  • Reach truck
  • Warehouse Experience
  • Pallet Jack
  • Carpentry
  • RF Scanner
  • Shipping & Receiving
  • Drywall
  • Load & unload
  • Order Picking
  • Order Picker
  • Industrial equipment

Certification

  • Forklift Certification
  • Driver's License
  • Pallet Jack Certification

Personal Information

Willing To Relocate: Anywhere

Timeline

Telemarketer

Sunrise Group
12.2024 - Current

Warehouse Worker

Lyneer staffing
11.2023 - 11.2024

Forklift Operator

Delmarva Corrugated Packaging
04.2023 - 05.2024

Forklift Operator/Reach Truck Operator

KEHE Distribution Center
08.2021 - 01.2023

High school diploma or GED - Carpentry

Glasgow High School