Demonstrated ability to provide excellent customer service in a fast-paced winery environment, effectively serving food and beverages to guests while maintaining cleanliness and organization of dining areas. Assisted with wine tastings, utilizing wine knowledge to enhance guest experiences and collaborated with kitchen staff to ensure timely food delivery. Proficient in handling cash transactions and operating point-of-sale systems, while addressing guest inquiries and complaints with professionalism. Experience in event setup, ensuring proper table arrangements and decor, alongside performing opening and closing duties to maintain operational efficiency.