Proactive and versatile professional with a dedication to quickly adapting to new challenges. Strong problem-solving abilities and a proven track record of fostering strong relationships with clients and team members. Focused on supporting team success and achieving positive results.
Overview
4
4
years of professional experience
Work History
Inpatient Phlebotomist
Northwestern Memorial Hospital
Chicago, IL
03.2026 - Current
Demonstrated strong bedside manner while interacting with patients experiencing pain, anxiety, or medical distress.
Experienced working across medical-surgical, ICU, emergency department, telemetry, and oncology units.
Successfully performed difficult draws on patients with limited venous access, dehydration, or chronic medical conditions.
Achieved a 98%+ specimen labeling accuracy rate while handling high-volume inpatient collections.
Built positive rapport with patients and healthcare teams through compassionate communication and dependable service.
Ensured strict compliance with HIPAA, Joint Commission, infection prevention, and hospital safety regulations.
Phlebotomist
Advocate Health Care
Chicago, USA
04.2024 - 11.2025
Performed venipuncture, collected blood samples from diverse populations, and accurately labeled and processed specimens for laboratory testing.
Collected an average of 75+ outpatient blood samples per day, ensuring smooth workflow and minimizing patient wait time while providing professional and compassionate care in a fast paced outpatient setting.
Achieved 95%+ first stick success rate.
Verified patient identification and laboratory orders to ensure accurate specimen collection by utilizing lab technology systems (EPIC).
Communicated effectively with providers, nurses, and front office staff to support clinic workflow.
Recognized for excellent patient interaction and professionalism.
Coordinated efficiently with clinical staff to prioritize patient needs, reduce wait times, and support seamless office operations.
Scheduled appointments for blood draws, glucose testing, and pre-operative laboratory work while ensuring accuracy and timely patient care coordination.
Maintained professional communication with physicians’ offices and hospital departments regarding laboratory orders and scheduling updates.
Phlebotomy Technician
Biolife Plasma Center
Chicago, USA
01.2023 - 03.2024
Performed venipuncture and plasmapheresis procedures in accordance with FDA and company protocols.
Monitored donors throughout the donation process to ensure safety, comfort, and compliance.
Supported high-volume operations while maintaining attention to detail and quality standards.
Provided clear education to donors regarding procedures, aftercare, and eligibility requirements.
Followed strict infection control, biohazard handling, and PPE procedures.