Lan Ngo
Scottsdale,AZ
Summary
Ambitious marketing student at Arizona State University with practical experience in customer service and familiarity in brand promotion. Eager to leverage academic knowledge in real-world marketing environments. Passionate about campaign development, trend analysis, and project coordination. Creative team player committed to continuous learning and skill mastery.
Overview
2
2
years of professional experience
Work History
Server
Kura Revolving Sushi Bar
Scottsdale, Arizona
03.2025 - Current
- Assisted with food preparation, ensuring sushi quality and presentation standards.
- Collaborated with kitchen staff to coordinate timely food delivery to guests.
- Provided exceptional service to high volume of daily customers.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
Boba Barista
Sharetea
Phoenix, Arizona
08.2023 - 08.2024
- Greeted and communicated with customers to take beverage orders and offer recommendations based on taste preferences.
- Collaborated with team members to ensure efficient workflow and high-quality service during peak hours.
- Supported highest standards of conduct and service to support company reputation.
- Trained new baristas on drink-making techniques, customer service standards, and operational procedures.
Boba Barista
The Alley
Tempe, Arizona
08.2023 - 04.2024
- Provided exceptional service by crafting and serving personalized hot and cold beverages.
- Checked quality of ingredients used in beverages before serving them to customers.
- Maintained cleanliness of work area, including countertops, drink preparation tools, and utensils.
- Trained new staff on drink preparation and customer interaction techniques.
Education
Bachelor of Science - Digital Marketing
Arizona State University
Tempe, AZ05-2027
High School Diploma -
Sandra Day O'connor High School
Glendale, AZ05-2023
Skills
- Content creation
- Social media marketing
- Problem solving
- Attention to detail
- Team collaboration
- Customer service
Affiliations
Founder & Designer
Lazy Doll (Handmade Sleepwear Brand) | July 2025-Present
- Created and launched Lazy Doll, a niche fashion brand specializing in handmade sleepwear
- Developed brand identity including name, logo, packaging, and tone to reflect comfort, femininity, and self-expression
- Managed Instagram and TikTok accounts, growing a loyal following through aesthetic content and storytelling
- Analyzed audience insights and feedback to refine product offerings and marketing tactics
Timeline
Server
Kura Revolving Sushi Bar
03.2025 - Current
Boba Barista
Sharetea
08.2023 - 08.2024
Boba Barista
The Alley
08.2023 - 04.2024
High School Diploma -
Sandra Day O'connor High School
Bachelor of Science - Digital Marketing
Arizona State University
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