Olivia Huschle
Bellevue,WA
Summary
Dedicated and organized professional with experience in customer service, receptionist, and server roles. Adept at providing comprehensive support to enhance operations and ensure customer satisfaction. Excited to contribute dynamic administrative skills to this company, leveraging strong organizational abilities and commitment to exceptional service.
Overview
7
7
years of professional experience
Work History
Customer Service Representative
Ferguson Enterprises
Bellevue, WA
08.2023 - Current
- Provided excellent customer service to clients, addressing inquiries and resolving issues promptly and professionally
- Managed communication channels, including phone calls and emails, ensuring timely responses and efficient handling of customer requests
- Utilized product knowledge and company resources to assist customers in finding suitable solutions to their needs
- Processed orders, returns, and exchanges accurately, maintaining high standards of quality and customer satisfaction
- Collaborated with internal teams to coordinate order fulfillment and resolve logistical issues, ensuring smooth operations and timely delivery of products.
Marketing Coordinator
North Bend Bar and Grill
North Bend, WA
02.2018 - Current
- Developed and implemented marketing plans and strategies to boost company visibility.
- Provided support in the planning, coordination, and execution of promotional campaigns.
- Assisted in developing content for websites, blogs, and social media platforms.
- Organized large party events.
Front Desk Receptionist
The Club at Snoqualmie Ridge
Snoqualmie, WA
02.2017 - 01.2022
- Greeted visitors and members warmly, providing assistance and information as needed
- Managed incoming calls, directing them to the appropriate departments and individuals
- Handled administrative tasks such as scheduling appointments, processing payments, and maintaining records
- Ensured the reception area was tidy and presentable, creating a welcoming atmosphere for guests.
Education
Bachelor of Arts in Communications -
Washington State University
05.2022
Skills
- Excellent customer service and relationship management skills
- Proficiency in Microsoft Office Suite and database applications
- Strong organizational and time management abilities
- High level of attention to detail and accuracy
- Effective problem-solving and decision-making skills
- Professional verbal and written communication skills
- Ability to multitask and work independently with minimal supervision
- Positive attitude, patience, and professionalism in all interactions
References
Available upon request
Timeline
Customer Service Representative
Ferguson Enterprises
08.2023 - Current
Marketing Coordinator
North Bend Bar and Grill
02.2018 - Current
Front Desk Receptionist
The Club at Snoqualmie Ridge
02.2017 - 01.2022
Bachelor of Arts in Communications -
Washington State University
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