Lana Freije
Chelmsford,MA
Summary
Welcoming Customer Service Cashier and food handling worker , adept at greeting customers, counting money, collecting payments , handling customer complaints, with newly developed barista and baking skills. Committed to ensuring each customer receives outstanding service by providing friendly helpful support, and serving top notch high quality coffee , ice cream , and baked goods. Areas of expertise include cash handling, problem solving, food service, and strong leadership characteristics developed from highschool club positions.
Overview
1
1
year of professional experience
Work History
Food Service Worker
Country Creamery & Coffee House
272 Old Westford Rd, Chelmsford, MA 01824
03.2023 - Current
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Developed and maintained positive relationships with customers to enhance service.
- Greeted customers at counter to fulfill requests and answer questions.
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
- Developed problem solving skills working with technology and machinery
- Prepared and served various food and drink items to customer specifications in fast-paced environments.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Operated dishwashing and sanitizing equipment according to manufacturer instructions.
- Greeted customers and answered inquiries regarding menu items and specials.
- Demonstrated knowledge of menu items and corresponding ingredients.
- Processed customer payments and balanced cash drawers.
Education
Chelmsford High School
North Chelmsford, MASkills
- Safe Food Handling
- Inventory Control
- Food Assembly
- Customer Service
- Team Oriented
- Positive Attitude
- Interpersonal Skills
- Flexible Schedule
- Strong Work Ethic
- Complex Problem-Solving
- Multitasking
- Working With Diverse People
- Basic Mathematics
Languages
Arabic
Elementary
English
Native or Bilingual
Timeline
Food Service Worker
Country Creamery & Coffee House
03.2023 - Current
Chelmsford High School