Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Lana King

Tahlequah

Summary

Seeking to utilize communication, interpersonal, and organizational skills to complete tasks. Reliable, with a good work ethic, and the ability to quickly adapt to new tasks and environments.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Life Skill Educator / Registration

Cherokee Nation ICW
Tahlequah
10.2024 - 05.2025
  • Collaborated with family members to provide comprehensive support services to clients.
  • Assisted clients in accessing community resources such as housing, food pantries, and transportation options.
  • Counseled and prepared residents for transition to independent living.
  • Prepared detailed reports summarizing all aspects of an investigation including findings, evidence gathered, witness statements.
  • Provided victims and and or families with resources available in the community for counseling or support services.
  • Collaborated with other agencies such as law enforcement, Child Protective Services, medical personnel. regarding investigations and cases.
  • Adhered strictly to ethical guidelines established by professional organizations concerning confidentiality during investigations into allegations of child abuse.
  • Remained composed and calm when interacting with individuals, taking into account that children and families were involved in high-stress situations.

Branch Manager

Action Loan
Tahlequah
06.2018 - 07.2019
  • Oversaw daily operations, including cash management, opening and closing procedures, and account maintenance.
  • Communicated and implemented new ideas to improve sales, marketing, and staff development.
  • Enforced branch compliance with audit and regulatory procedures

Customer Service Representative

C3
Tahlequah
03.2016 - 06.2018
  • Managed returns efficiently while providing exceptional customer service.
  • Gained knowledge of customer service and practices.
  • Developed and implemented customer service policies and procedures to ensure efficient, consistent, effective customer service.

Surveilance

Keetoowah Casino
Tahlequah
02.2013 - 09.2014
  • Worked with coworkers to complete tasks.
  • Skilled in using various software applications and programs, including Microsoft Office and Adobe Creative Suite.
  • Monitor the security video system with attention to the movements and activities of the employees and patrons, and protect the establishment's property.

Education

Bachelor of Science - Psychology

Northeastern State University
Tahlequah, OK
05-2026

Associate of Arts - General Studies

Connors State College
Warner, OK
07-2021

Skills

  • Adaptability
  • Computer proficiency
  • Communication skills
  • Team collaboration
  • Conflict resolution
  • Attention to detail
  • Life skills counseling
  • Report writing

Accomplishments

  • Magna cum laude (Northeastern State University).

Certification

  • Domestic Violence Training

Timeline

Life Skill Educator / Registration

Cherokee Nation ICW
10.2024 - 05.2025

Branch Manager

Action Loan
06.2018 - 07.2019

Customer Service Representative

C3
03.2016 - 06.2018

Surveilance

Keetoowah Casino
02.2013 - 09.2014

Bachelor of Science - Psychology

Northeastern State University

Associate of Arts - General Studies

Connors State College

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