Overview
Work History
Education
Skills
Timeline

Lana King

Cherokee Nation ICW
Tahlequah
13
years of professional experience

Work History

Life Skills Educator

7 Months
Cherokee Nation ICW | 10.2024 - 05.2025
  • Developed and implemented personalized life skills programs for diverse client needs.
  • Facilitated group workshops to enhance interpersonal communication and decision-making abilities.
  • Collaborated with multidisciplinary teams to create comprehensive support plans for clients.
  • Mentored junior educators, fostering professional development and best practices in life skills instruction.

Branch Manager

1 Year 1 Month
Action Loan | 06.2018 - 07.2019
  • Oversaw daily operations, including cash management, opening and closing procedures, and account maintenance.
  • Communicated and implemented new ideas to improve sales, marketing, and staff development.
  • Enforced branch compliance with audit and regulatory procedures.

Customer Service Representative

2 Years 3 Months
C3 | 03.2016 - 06.2018
  • Managed returns efficiently while providing exceptional customer service.
  • Gained knowledge of customer service and practices.
  • Developed and implemented customer service policies and procedures to ensure efficient, consistent, and effective customer service.

Surveillance Operator

1 Year 5 Months
Keetoowah Casino | 03.2012 - 08.2013
  • Monitored the security video system with attention to the movements and activities of the employees and patrons, and protect the establishment's property.
  • Assisted in ensuring that operations were conducted fairly and in accordance with established rules and regulations.
  • Reviewed recorded footage to assist in resolving disputes, and investigated reported incidents.

Education

- Psychology

Northeastern State University | 08.2027
Magna cum laude

Associate Degree - General Studies

Connors State College | 07.2021

Skills

Adaptability
Computer proficiency
Team collaboration

Timeline

Life Skills Educator

Cherokee Nation ICW
10.2024 - 05.2025Read More

Branch Manager

Action Loan
06.2018 - 07.2019Read More

Customer Service Representative

C3
03.2016 - 06.2018Read More

Surveillance Operator

Keetoowah Casino
03.2012 - 08.2013Read More

Northeastern State University

from Psychology
Read More

Connors State College

Associate Degree from General Studies
Read More
Lana King