Summary
Overview
Work History
Education
Skills
Timeline
Generic

Lana Merringer

4773 Lincoln Highway, Stoystown

Summary

Dynamic Care Manager with extensive experience at Somerset County Area Agency on Aging, specializing in care planning and case assessments. Proven track record in developing personalized support plans and enhancing service delivery quality. Adept at clinical documentation and fostering client relationships, ensuring compliance with regulatory standards while advocating for vulnerable populations.

Overview

36
36
years of professional experience

Work History

Care Manager 3

Somerset County Area Agency on Aging
Somerset , PA
04.2024 - 03.2026

Investigated allegations of abuse, neglect and exploitation of individuals 60 years of age and older

  • Analyzed client situations to determine specific needs and create personalized support plans.
  • Assessed service delivery performance to ensure alignment with regulatory requirements and quality benchmarks.
  • Implemented training initiatives and supplied essential resources to ensure new staff proficiency in care management protocols.

Care Manager 2

Somerset County Area Agency on Aging
Somerset, PA
01.2023 - 04.2024
  • Executed comprehensive assessments for available services, including home-delivered meals, personal emergency response systems, home modifications, and care support programs.
  • Executed periodic monitoring of service delivery to ensure quality standards
  • Maintained a caseload of 80- 100

Service Coordinator

Allegheny Lutheran Social Services
Somerset, PA
06.2017 - 12.2022
  • Coordinated client services, ensuring timely access to resources and support.
  • Developed and implemented individualized service plans for diverse client needs.
  • Streamlined interactions between clients and cross-functional teams to enhance overall service quality.
  • Monitored case progress, providing updates and addressing barriers to service access.
  • Assisted 40 residents with obtaining services as needed
  • Coordinated weekly activities for the residents to promote socializing and community awareness

Caseworker 2

Somerset County Children and Youth Services
Somerset, PA
05.2007 - 07.2011
  • Conducted client assessments to determine eligibility for services and identify needs.
  • Developed and implemented individualized service plans in collaboration with families and community resources.
  • Coordinated with multidisciplinary teams to ensure comprehensive service delivery for children and families.
  • Monitored case progress, documenting interactions and outcomes in compliance with regulatory standards.
  • Provided crisis intervention support, connecting clients with appropriate mental health resources as needed.
  • Advocated for children's rights by representing cases in court proceedings and facilitating family meetings.
  • Assessed needs of each client and recommended appropriate services and resources.
  • Monitored case progress for timely completion and compliance with applicable regulations.
  • Established trusting relationships with clients, fostering open communication and rapport building.
  • Assessed and evaluated clients' needs, determined eligibility for services, and developed individualized plans.
  • Prepared detailed reports for court proceedings that accurately reflected clients'' progress and recommended next steps.
  • Maintained a caseload of between 30 and fifty children

Caseworker 2

Somerset County MH/MR
Somerset, PA
06.1990 - 05.2006
  • Conducted comprehensive assessments of client needs and service eligibility.
  • Developed individualized service plans to ensure appropriate resource allocation.
  • Coordinated with community agencies to facilitate support services for families.
  • Monitored case progress and adjusted plans based on family dynamics and feedback.
  • Provided crisis intervention to families facing immediate challenges or emergencies.
  • Maintained up-to-date records on all clients, enabling accurate monitoring of progress and appropriate case planning adjustments.
  • Facilitated client access to community resources, promoting self-sufficiency and independence.
  • Conducted home visits to assess living environment and provided appropriate referrals.
  • Enhanced client well-being by developing comprehensive case plans addressing individual needs.
  • Ensured adherence to state regulations by maintaining timely documentation and meeting reporting deadlines.
  • Assisted clients in preparing applications for social security benefits, housing and assistance programs.
  • Provided crisis intervention services, ensuring the safety and stability of clients during challenging situations.
  • Enhanced client access to community resources, connecting individuals with vital services to support their well-being.
  • Conducted home visits to assess and address client needs in their living environments.
  • Maintained a caseload of 20-30 clients. Providing bi week contact through phone contact or home visits.

Education

Bachelor of Arts - Social Work

Seton Hill University
Greensburg, PA
05-1990

Skills

Care planning

Case assessments

Clinical documentation

Service coordination

Monitor service delivery

Excellent typing skills

Motivated

Compassionate

Timeline

Care Manager 3

Somerset County Area Agency on Aging
04.2024 - 03.2026

Care Manager 2

Somerset County Area Agency on Aging
01.2023 - 04.2024

Service Coordinator

Allegheny Lutheran Social Services
06.2017 - 12.2022

Caseworker 2

Somerset County Children and Youth Services
05.2007 - 07.2011

Caseworker 2

Somerset County MH/MR
06.1990 - 05.2006

Bachelor of Arts - Social Work

Seton Hill University
Lana Merringer