Lana Owens
Martinsville,IN
Summary
Dynamic Learning Ambassador at Amazon Fulfillment Center, adept at adaptive learning and peer mentoring. Enhanced student comprehension through innovative teaching methods and developed curriculum materials. Proven problem-solver, driving process improvements and fostering teamwork. Recognized for elevating performance standards and maintaining a collaborative environment, contributing to overall educational success.
Overview
20
20
years of professional experience
Work History
Learning Ambassador
Amazon Fulfillment Center
Plainfield, IN
07.2021 - Current
- Adapted teaching approaches based on feedback from peers and supervisors enabling continuous growth as an educator.
- Served as a mentor teacher for new educators, providing guidance and support throughout their first year of teaching experience.
- Implemented innovative teaching methods, resulting in increased student comprehension and retention.
- Assisted in the development of new curriculum materials to enhance overall learning experiences for students.
- Evaluated student progress regularly through formative assessments allowing them to identify areas requiring improvement rapidly.
Process Assistant
Amazon
Plainfield, IN
03.2020 - Current
- Mentored junior staff members on proper process execution techniques, helping them develop valuable skills that translated into career growth opportunities.
- Assisted supervisors in workforce planning and resource allocation to ensure optimal staffing levels during peak periods.
- Ensured compliance with safety regulations by conducting thorough audits and addressing potential hazards promptly.
- Identified and resolved process issues to drive optimal workflow and business growth.
- Conducted root cause analysis for recurring issues, leading to targeted corrective actions that effectively resolved problems.
- Assisted coworkers and staff members with special tasks on daily basis.
- Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
- Volunteered to help with special projects of varying degrees of complexity.
PPQA (Process and Product Quality Assurance/Order Picker
Amazon Fulfillment Center
Plainfield, IN
05.2019 - Current
- Collaborated with team members to ensure timely completion of orders during peak demand periods.
- Excellent communication skills, both verbal and written.
- Reduced order processing time with the use of RF scanning equipment and inventory management software.
- Improved order accuracy by meticulously picking items according to pick list and packing slip requirements.
- Contributed to overall warehouse efficiency by assisting in other areas such as receiving, stocking, or shipping when required.
- Maintained a clean, safe work environment by complying with established safety procedures and guidelines.
- Maintained strong working relationships with coworkers, contributing to a positive and supportive team environment within the warehouse.
- Demonstrated versatility within the warehouse workforce by cross-training in multiple roles beyond order picking responsibilities.
- Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
- Pulled orders quickly to maintain demanding productivity goals.
- Picked and packed order items.
- Kept warehouse areas free of debris and safe for employees with proper storage and maintenance of machinery, tools and supplies.
- Completed inventory accounts to keep records current and promote accurate ordering.
- Volunteered to assist with projects, demonstrating willingness to learn new tasks and increase skill levels.
- Promoted warehouse safety by reporting or resolving safety hazards and observing OSHA guidelines.
- Oversaw warehouse staff and maintained efficiency in fast-paced environment.
Production Supervisor
Foxconn
Plainfield, IN
10.2014 - 04.2019
- Resolved issues quickly to maintain productivity goals.
- Established clear priorities and production quality standards.
- Managed team of production associates, overseeing productive production processes and meeting all deadlines.
- Managed team of 50 plus production associates, overseeing productive production processes and meeting all deadlines.
- Mentored team members through regular feedback and performance evaluations, leading to professional growth and skill development.
- Improved product quality by monitoring production processes, conducting inspections, and initiating corrective actions as needed.
- Coordinated with other departments to maintain smooth and efficient product flow.
- Implemented safety protocols and conducted regular audits, achieving a reduction in workplace accidents and incidents.
- Evaluated team member performance regularly to identify and resolve productivity concerns.
- Contributed to continuous improvement efforts by identifying opportunities for process enhancements and recommending appropriate solutions for implementation.
- Streamlined communication between departments, fostering a collaborative work environment for efficient problem solving.
Line Lead
ModusLink
Indianapolis, IN
05.2005 - 10.2014
- Assisted in training new employees and implementing procedural changes.
- Trained and monitored line associates to perform proper assembly techniques, apply best practices and comply with safety procedures.
- Reduced downtime for machinery by conducting regular maintenance checks and addressing issues promptly.
- Communicated shift handover information to keep personnel aware of incomplete tasks.
- Trained new employees on production line processes, ensuring a smooth transition into their roles and maintaining high performance standards.
- Maintained open lines of communication between management and production staff, successfully resolving any conflicts or concerns that arose during daily operations.
- Monitored product quality to achieve superior quality reputation.
- Increased employee morale by fostering a positive work environment through effective communication and constructive feedback.
Education
High School Diploma -
New Castle Chrysler High School
New Castle, IN05-2013
No Degree - Criminal Justice
Indiana State University
Terre Haute, IN04-2000
Skills
- Adaptive learning
- Peer mentoring
- Learning styles
- Collaborative learning
- Online learning platforms
- Group and individual instruction
- Problem-solving
- Teamwork and collaboration
- Performance monitoring
- Critical thinking
- Employee development
- Multitasking
Affiliations
- Affinity Group: People with Disabilities at Amazon (PWD)
- Affinity Group: Black Employee Network (BEN)
- Affinity Group: Body Positive Groups
- Affinity Group: WARRIORS at Amazon
- Affinity Group: Mental Health and Well-being
- Affinity Group: Women at Amazon
- Affinity Group: Latinos at Amazon
- Affinity Group: Families at Amazon
- Affinity Group: Latinos at Amazon
- Affinity Group: glamazon
- Affinity Group: Asians at Amazon
- Amazon Safety Committee (ASC)
- Amazon Activity Committee (AAC)
Timeline
Learning Ambassador
Amazon Fulfillment Center
07.2021 - Current
Process Assistant
Amazon
03.2020 - Current
PPQA (Process and Product Quality Assurance/Order Picker
Amazon Fulfillment Center
05.2019 - Current
Production Supervisor
Foxconn
10.2014 - 04.2019
Line Lead
ModusLink
05.2005 - 10.2014
High School Diploma -
New Castle Chrysler High School
No Degree - Criminal Justice
Indiana State University