Lana Postema

Returned to work the holiday season

• Managed orders during peak hours.
• Improved repeat business.
• Tracked daily cash drawer transactions.
• Maintained stocked fridges.
• Provided prompt and courteous service.
• Maintained a clean and organized workspace.
• Provided clear, detailed menu information to customers.
• Enhanced customer experience.
• Increased sales of soon-to-expire products.
• Ensured accurate register totals.
• Prepared specialty coffee beverages.
• Provided personalized coffee recommendations.
• Worked effectively in fast-paced environments.

• Performed side work duties to maintain an organized service station.
• Set up and broke down dining areas.
• Managed multiple tables, ensuring timely service and guest satisfaction.
• Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
• Took accurate orders and efficiently communicated with kitchen staff.
• Explained menu items and suggested appropriate options for food allergy concerns.