Summary
Overview
Work History
Education
Skills
Languages
Industry Connection Classes
Timeline
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Lana Saely

Sugar Hill,GA

Summary

Friendly Barista with great people skills and sales experience. Dedicated to creating personalized customer experiences while offering expertise in coffee production, and preparation. Strong knowledge of roasting and brewing, with enthusiasm for promoting sustainable and fair-trade coffee.

Overview

2
2
years of professional experience

Work History

Barista

Cafe Blue
10.2021 - Current
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Maintained regular and consistent attendance and punctuality.
  • Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
  • Controlled line and crowd with quick, efficient service.
  • Handled and resolved customer issues and complaints with professionalism and tact to drive customer satisfaction and repeat business.

Education

Master Cosmetology -

Keune Academy By 124
Lawrenceville, GA
02.2024

High School Diploma -

Lanier High School
GA
05.2022

Skills

  • New Hire Training
  • Sales Expertise
  • Conflict Mediation
  • Adaptive and Creative

Languages

Thai
Limited Working

Industry Connection Classes


  • Let curls be curl 5/17/23
  • Bob Steele 5/24/23
  • Van Michel updo styles 6/14/23
  • Curly cutting and styling 6/30/23
  • Jamison Shaw french cutting & balayage 7/19/23
  • Salon Skanda 7/26/23
  • Cutting with Kody 9/1/23
  • Reverse balayage with Victoria 9/1/23

Timeline

Barista

Cafe Blue
10.2021 - Current

Master Cosmetology -

Keune Academy By 124

High School Diploma -

Lanier High School
Lana Saely