Overview
Work History
Education
Skills
Affiliations
References
Timeline
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Lana St Onge

St Ignace,MI

Overview

33
33
years of professional experience

Work History

Treasurer

Women Of The Moose Chapter 1484, Moose Lodge #999
04.2016 - Current
  • Reconciled monthly statements, invoices and expense accounts, keeping records accurate and current.
  • Advised management regarding significant expenditures to keep operations in line with budget limitations.
  • Executed financial due diligence tasks on daily basis to maintain optimal company finances.
  • Planned and managed $[Amount] annual budgets, tracking expenses and investigating discrepancies to maintain optimal controls.
  • Proficient with Quick Books

Head Teller

First National Bank Of St Ignace
05.2003 - Current
  • Verified amount of cash in cash drawer against day's receipts, quickly identifying errors.
  • Assisted customers with setting up or closing accounts, and signing up for new services.
  • Replenished ATM funds in empty canisters prior to validation process.
  • Mentored newly hired team members on appropriate responses to customers questions.
  • Answered customer inquiries regarding account balances, transaction history, services charges and interest rates.
  • Identified potential needs through observation, questioning and listening.
  • Provided customers with appropriate literature on banking products and services.
  • Answered telephone inquiries on checking and savings accounts, loans and lines of credit.
  • MS Windows proficient, computer proficient
  • Audit teller drawers, vaults, ATM's, and Western Union reports
  • Proficient on data entry skills
  • Highly motivated, energetic work attitude, problem solver, strong organization skills, and fast learner
  • Good at adapting to where I am needed, whether as a team member or individual work
  • Highly knowledgeable of policy and procedures


Continental Breakfast Server

Bavarian Haus Motel
06.2019 - 10.2021
  • Executed efficient breakfast bar set-up and operations beginning at early hours and finishing prior to check out times.
  • Stocked clean plates, glasses and utensils to foster sanitary environment and reduce risk.
  • Disposed of trash, wiped kitchen areas, and mopped floors to meet health department sanitation inspection guidelines.
  • Replenished hot and cold food table and stocked beverage dispensers, plates and utensils.

Sales Clerk

Starline Ferries
06.2014 - 11.2019
  • Assisted customers by finding items quickly to boost store satisfaction rates.
  • Placed new merchandise on shelves and racks in appealing, organized arrangements to drive sales.
  • Inspected floor displays, noted missing items and immediately replenished merchandise.
  • Kept front check out area clean and organized for efficient service.
  • Enhanced customer service experience by acting quickly and applying appropriate resolutions for common problems.
  • Maintained customer satisfaction with quick and professional handling of product returns.
  • Processed payments and returns with accuracy and efficiency.
  • Forged and nurtured impactful relationships with customers to cultivate loyalty.
  • Stayed current on available products, store promotions and customer service policies to better serve shoppers.

Education

Bachelor of Arts - Special Education Teacher

Suomi College
Hancock, MI

Bachelor of Arts - Education of Individuals in Elementary Special Education Programs

Eastern Michigan University
Ypsilanti, MI

Associate of Science - Business Administration

Kaplan University
Davenport, IA
2010

Skills

  • Accounts Payable and Receivable
  • Data Validation

Affiliations

I am also Co-Treasurer for Zion Lutheran Church for the last 8 years. I also have been the President or Vice president for my church on and off for the last 12 years.


I co-taught our 4-H Archery program for 11 years to our local youth up until the last couple of years due to COVID.



References

2 letters of recommendation


Dawn Akers St Ignace Michigan

Reverend David Tielbar of Zion Lutheran Church of St Ignace


Other references:

Jennifer Goudreau 2019 Shore Dr. St Ignace 906-430-0602

Heather Wilk Reagon Street, St Ignace 906-430-8438

Sue St Onge Youth Services Coordinator St Ignace 906-440-7667

Cindy Rickley Marquette Street St Ignace 906-643-0506

Timeline

Continental Breakfast Server

Bavarian Haus Motel
06.2019 - 10.2021

Treasurer

Women Of The Moose Chapter 1484, Moose Lodge #999
04.2016 - Current

Sales Clerk

Starline Ferries
06.2014 - 11.2019

Head Teller

First National Bank Of St Ignace
05.2003 - Current

Bachelor of Arts - Special Education Teacher

Suomi College

Bachelor of Arts - Education of Individuals in Elementary Special Education Programs

Eastern Michigan University

Associate of Science - Business Administration

Kaplan University

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Lana St Onge