LANA SUTTON
Fort Worth,TX
Summary
Highly motivated and committed, with over 20 years of experience in the utility industry. My extensive background has strengthened my passion for driving results, leading teams, and consistently delivering value while overcoming challenges in the dynamic field.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Assistant Branch Manager
Irby Utilitites
10.2022 - Current
- Supported the Branch Manager with daily tasks, ensuring smooth branch functioning and effective communication amongst team members.
- Trained and developed new team members in alignment with branch service standards and objectives.
- Monitored daily branch activities, quickly identifying areas requiring improvement or corrective action to maintain operational excellence.
- Lead and motivate teams to execute daily warehouse tasks.
- Ensured compliance with established safety protocols.
- Oversaw the performance of 14 direct reports.
- Evaluated candidates and facilitated hiring process for warehouse roles.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
- Implemented process improvements to increase productivity.
- Guaranteed on-time coordination of necessary shipments
- Maintained friendly and professional customer interactions.
Branch Champ / Customer Service Analyst
Irby Utilites
08.2001 - 10.2022
- Processed daily manifest
- Managed the queue for returned goods or services.
- Completed and validated daily GP% documentation.
- Collaborated with warehouse manager on inventory management.
- Solved vendor-related receiving problems efficiently.
- Oversaw the generation of unapproved reports.
- Processed utility and vendor invoices.
- Guaranteed on-time coordination of necessary shipments.
- Demonstrated flexibility in handling varying workloads by adapting quickly under changing circumstances while maintaining focus on results.
Education
High School Diploma -
Haltom High School
Haltom City, TX05-1989
Skills
- Attention to Detail
- Proficient in Eclipse
- Excellent interpersonal and communication skills
- Accustomed to a fast-paced and changing environment
- Job Management orders
- Power BI Reporting
- Inventory Control
- Ability to work under pressure
- Microsoft Office
- Staff Training
Certification
RF Warehousing
ILead HR for Management
Fork Lift Training
Timeline
Assistant Branch Manager
Irby Utilitites
10.2022 - Current
Branch Champ / Customer Service Analyst
Irby Utilites
08.2001 - 10.2022
High School Diploma -
Haltom High School
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