Lanae Street
Laurel,MD
Summary
Dependable professional with experience and well-developed critical thinking, problem-solving and organizational skills. Exceptional communicator and team player trained in operating cash registers and serving customers. Goes above and beyond to serve guests and promote loyalty. Enthusiastic professional eager to contribute to business success. Experience providing quality work to exceed expectations. Brings reliability combined with focus on customer satisfaction and teamwork.
Overview
1
1
year of post-secondary education
3
3
years of professional experience
Work History
Team Member
Popeyes
Laurel, MD
11.2025 - Current
- Worked front register, DoorDash/delivery orders, and drive thru.
- Excellent at multitasking & maintaining multiple stations at once.
- Great customer service (including angry customers who verbally attack with expletives).
- Collaborated with team members to ensure smooth service flow during peak hours.
Day Camp Counselor
City of Laurel, Maryland
Laurel, MD
03.2024 - 08.2026
- Supervised daily activities for children in a recreational day camp environment.
- Planned and implemented engaging programs and activities for campers.
- Ensured safety and well-being of campers during all camp events.
Crew Member
Five Guys
Laurel, MD
12.2024 - 11.2025
- Provided excellent customer service in fast-paced restaurant environment.
- Assisted team members with food preparation and assembly tasks.
- Maintained cleanliness and organization of dining and kitchen areas.
- Engaged with customers to take orders and address inquiries promptly.
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Processed cash and credit card payments, promptly returning receipts, coin, bills and payment cards to customers.
Front Desk Receptionist
Dacia’s Hair by Design
Laurel, MD
04.2023 - 08.2024
- Greeted clients warmly and ensured a positive first impression.
- Managed appointment scheduling and organized the front desk calendar.
- Handled cash transactions accurately and processed payments efficiently.
- Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.
Education
Associate of Applied Science - Baking And Pastry Arts Management
Howard Community College
Columbia, MD 08.2025 - 09.2026
Duval High School
Lanham, MDSkills
- Customer service
- Appointment scheduling
- Data entry
- Team collaboration
- Cash handling
- Time management
- Attention to detail
- Point of sale operation
- Cleaning and sanitizing
- Willingness to learn
- Safety
- Taking orders
References
References available upon request.
Timeline
Team Member
Popeyes
11.2025 - Current
Associate of Applied Science - Baking And Pastry Arts Management
Howard Community College
08.2025 - 09.2026
Crew Member
Five Guys
12.2024 - 11.2025
Day Camp Counselor
City of Laurel, Maryland
03.2024 - 08.2026
Front Desk Receptionist
Dacia’s Hair by Design
04.2023 - 08.2024
Duval High School