Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

La'Najah Bradley

Summary

Dedicated and hardworking professional with experience in customer service, administrative tasks, and hands-on support roles. Strong communication skills, ability to multitask, and proficiency in Microsoft Office, and Excel. Passionate about healthcare with a goal of becoming a pediatric nurse. Seeking a long-term position to contribute my skills while pursuing my education.

Positive, upbeat, and dedicated to providing compassionate care, recognized for strong interpersonal abilities and supportive nature. Possesses foundational knowledge in assisting individuals with daily activities and administering basic health care, coupled with excellent communication and organizational skills. Committed to enhancing quality of life for those supported and fostering inclusive, respectful environment.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Direct Support Professional (DSP)

DSP
08.2024 - Current
  • Administered medication and ensured proper documentation.
  • Monitored medication administration, maintaining accurate records to ensure client safety and compliance with prescribed treatment plans.
  • Provided hands-on care and support for individuals with disabilities.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
  • Maintained clean, safe, and well-organized patient environment.

Cashier

Walmart
01.2024 - 09.2024
  • Delivered excellent customer service with a friendly and respectful attitude
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Helped customers complete purchases, returns, locate items, join reward programs, and inquiries.
  • Assisted customers with returns, refunds and resolving transaction issues.

Instructional Aide

Hope Academy Northcoast
07.2023 - 01.2024
  • Assisted teachers in classroom activities and lesson planning
  • Provided support to students with academic and behavioral needs during group lessons, and classroom activities
  • Provided one-on-one support for students needing additional assistance, improving their understanding of course material.
  • Prepared supplementary materials for diverse learners, helping accommodate varying learning styles and abilities within the classroom.
  • Contributed to a positive classroom environment by establishing rapport with students and addressing individual needs.
  • Assisted in monitoring student progress, providing feedback to teachers for assessment and improvement strategies.
  • Helped maintain an engaging and organized learning environment

Cashier

Walmart
02.2023 - 07.2023
  • Greeted customers entering store and responded promptly to customer needs.
  • Processed transactions efficiently while ensuring customer satisfaction
  • Restocked and organized merchandise and maintained store cleanliness

.

  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.

Education

High School Diploma -

Maple Heights High School
05.2023

Skills

  • Excellent Communication
  • Customer Service
  • Time Management
  • Microsoft Office
  • Attention to Detail
  • Organization
  • Team Collaboration
  • Problem-Solving
  • Time management
  • Teamwork
  • Work ethic and integrity
  • Patience and empathy
  • Customer service

Certification

Ohio Means Jobs Seal Certification

Timeline

Direct Support Professional (DSP)

DSP
08.2024 - Current

Cashier

Walmart
01.2024 - 09.2024

Instructional Aide

Hope Academy Northcoast
07.2023 - 01.2024

Cashier

Walmart
02.2023 - 07.2023

High School Diploma -

Maple Heights High School
La'Najah Bradley