Lanayjah T. Jones
Miami,USA
Summary
I am a highly-motivated Psychology student seeking a job in order to use my different experiences to help a company achieve their goals.
Professional with strong background in Case Management. Skilled in effective communication, problem-solving, and adapting to dynamic environments. Known for reliability, teamwork, and achieving tangible results. Possesses relevant technical skills and disciplined approach, consistently aligning with organizational goals.
Results-oriented professional with internship experience in dynamic environments. Proven ability to contribute to team success and adapt to changing project needs. Focused on achieving goals through collaboration and critical thinking.
Overview
5
5
years of professional experience
Work History
Internship Student (Case Management)
Community Partnership for Children
Daytona Beach, FL
05.2025 - 08.2025
- Assisted in data collection and analysis to support project development initiatives.
- Executed administrative tasks, including scheduling meetings and organizing project documentation.
- Conducted research to identify industry trends and competitor activities for strategic planning.
- Collaborated with team members on presentations, ensuring accuracy and clarity of information delivered.
- Informal Counseling, educating groups on behaviors, and performed intake process.
Youth Counselor
Miami-Dade County Parks and Recreation
Miami Gardens, FL
06.2023 - 08.2025
- Supervised youth within the camp site.
- Assisted Co-workers with chaperoning the youth on different daily activities.
- Completed off site tasks going to stores to get requested supplies for camp activities.
- Facilitated group discussions to promote personal growth and social skills among youth.
- Provided emotional support to youth in residential settings, fostering a safe environment.
- Supervised daily activities and ensured safety protocols for youth participants.
- Organized community outreach programs to engage youth in volunteer activities.
Cashier
Publix Supermarket
Miami Gardens, FL
08.2022 - 05.2023
- Actively acting on customer feedback and suggestions.
- Showing empathy and understanding toward customer concerns.
- Responding quickly to customer inquiries and issues.
- Processed transactions accurately and efficiently using point-of-sale systems.
Customer Service Representative
Walgreens
Miramar, FL
08.2020 - 03.2021
- Work directly with patients to obtain medication histories and reconciliation
- Maintaining records by recording and filing the prescriptions and orders of Physicians
- Responding to the requests of patients and healthcare providers, answering their questions and referring various inquiries to the Pharmacist
- Provided exceptional customer service by resolving inquiries and concerns efficiently.
- Resolved customer inquiries via phone, email, and chat to ensure high satisfaction levels.
Education
Bachelor of Science - Psychology
Bethune Cookman University
Daytona Beach, FL12.2025
Skills
- Microsoft Office 2007
- Microsoft Word
- Microsoft PowerPoint
- Fast learner
- Problem-solving
Timeline
Internship Student (Case Management)
Community Partnership for Children
05.2025 - 08.2025
Youth Counselor
Miami-Dade County Parks and Recreation
06.2023 - 08.2025
Cashier
Publix Supermarket
08.2022 - 05.2023
Customer Service Representative
Walgreens
08.2020 - 03.2021
Bachelor of Science - Psychology
Bethune Cookman University